“A review to help improve your customer service. I don’t think you need to improve anything! Order delivered on time by Royal Mail, I called the shop to see who the delivery was going to be with (in case it was Evri) and spoke to Stephen, what a gentleman and when the order came it had a lovely hand written note with it! Would highly recommend Smyths Country Sports 😊 First Class Servuce 👌”
“Excellent shop, with great assortment of clothes! Prices are affordable, compared to those at brands’ own shops! Customer service is exceptional, communication is fast and to the point, on the phone and by email!”
“The purchase was easy and smooth. The international delivery process was flawless. The handwritten note was a very thoughtful touch and truly appreciated. I will definitely make purchases from this shop again. Thank you.”
“What a great experience working with Smyths country sport. My jacket arrived as noted, and is fantastic. Included is a very nice personalized. Thank you note for the business. I will definitely buy more items from this company/family.”
“First time purchasing from Smyths
Very easy to use the website and delivery was extremely quick.
More than happy with both my purchases and I thought the thank you note in the package was a lovely touch… will definitely be buying again from them”
“An excellent shop. When I rang the shop to clarify something about my purchase, the staff were very friendly and helpful and my delivery was rapid. Based on my experience, I would definitely recommend Smyths Country Sports for quality service
I am very pleased with quality and value of my purchase.
Well done and thank you.”
“Ordered a lady's wax jacket. Arrived promptly and well packaged. Will definitely purchase from this company again. Excellent service and a lovely hand written compliments slip thanking me for the business.”
“Big thanks to the team at Smyths Country Sport for their great customer service. From the online ordering process through to delivery everything went perfectly. My old, slightly battle scarred, Barbour flat cap was lost/misplaced with SCS coming to my rescue - replacement flat cap ordered on the Sunday and delivered on the Tuesday just in time for the next weather fronts to pass through the South West!. Great job and thank you for the personalised 'thank you ' note enclosed with the order, very much unexpected but very much appreciated. Cheers.”
“I am absolutely thrilled with my new Barbour jacket and the entire purchasing experience! Before buying, I contacted them for help with sizing. The customer service was fantastic—they truly listened to my questions and gave me spot-on advice.
The jacket fits perfectly! On top of that, the shipping was incredibly fast.
I am beyond happy to be their customer and will definitely return. I highly recommend Smyths Country Sport to everyone. You won’t be disappointed!”
“I purchased the Barbour Beacon James Bond jacket. Who knew I was not built like Daniel Craig. I am in the USA. Stephen could not have been easier to work with on the return. The refund was immediate upon receipt. The whole process was professional, polite and seamless. Smyths Country Sport is a top shelf shop.”
