“I bought the Barbour Beacon Sports Jacket from them as the prices seem considerably lower than most places. Postage was very quick and they left a nice note inside stating hope you have a nice day, which I've never experienced before. (Nice Touch) I would use them again in the future. Cheers Peeps.”
“Excellent customer service, the size of product I wanted was not in stock but following personal advice from their experience, I purchased a smaller size which turned out to be perfect. Much better than just receiving a not in stock notification electronically. Quick postage at no extra charge also adds to the reasons I will look to purchase again in the future. Highly recommended.”
“Excellent service - the item arrived very quickly. I am so pleased with the bag which is roomy, beautiful leather and stylish. The price is remarkable for such a high quality product”
“Outstanding service from start to finish , with lighting quick delivery. My local Barbour outlet, and indeed Barbour themselves had told me that my choice and size wouldn’t be available for the forceable future ! Then Step up Smyths and within less than 48 hours it was on my back in the field . Just brilliant Thank you .”
“Fantastic from start to finish from Stephen. Responded to an inquiry email really promptly and politely. Customer service excellent and really speedy delivery, with a personalised note inside. Couldn't recommend enough!”
“Friendly and personable service. Left me with a smile on my face. Next time I'll be purchasing something from a range I expect they might stock, they will be my first port of call. Competitive prices too.”
“No problems from ordering to delivery. Liked the personal touch on the compliment slip of hoping all was well where we lived. Not used the lead as yet, but I’m sure will be ok. Hope to use Smyths in the future.”
“Such an easy order process!
Arrived so quickly!
Unfortunately too big but messaged to say can I exchange and of course this was ok!
So friendly and helpful :)”
