“I purchased the Beacon Sports Jacket in XL to fit a 44" chest with a shirt and thin jumper beneath, sadly, the jacket was too tight around the armpits. Stephen arranged to replace it with an XXL which fits perfectly. Excellent customer service, speedy delivery on both initial and replacement items.
If you are of an athletic 44" chest, I would suggest purchasing an XXL jacket to wear with a shirt and thin jumper beneath.”
“Very happy with service. Delivery was very quick and very happy with my purchase. Personal hand written note with delivery very nice touch too. Highly recommend”
“The Barbour jacket that I ordered unfortunately was a bit large and more a regular fit rather than slim which is what I prefer.
Nevertheless I am giving five stars because the order arrived promptly in a couple of day (I live in London) and when I contacted Stephen asking if I could return the item, he responded within an hour or so and processed the refund as soon as the jacket arrived back. This is how online shopping should be: courteous, efficient and flexible. I will definitely order again from Smyths”
“I’ve recently ordered a Corbridge jacket from Smyths Country Sport, and couldn’t be happier! Stephen helped me remotely with the sizing and provided me with all the details I was interested in. Very professional service with a truly personal touch! I highly recommend Smyths.”
“Perfect shipping, such a luxury to received a shipped item from Ireland straight to France with a personalized note, feels more human and sincere. Thank you Stephen!”
“Quick delivery of jackets, good price and the only place I could find the sizes in stock. Also sent a lovely handwritten note with the parcel and were very quick to process a refund for the size I returned (although I had to pay for postage). Would recommend.”
“Wonderful company to deal with Stephen was a delight especially after my rant when my jacket didn’t arrive , he calmed me down and together we worked out it was the post mans fault.. I will definitely be placing many orders in the future 👍🏼”
“The best shopping experience ever! I telephoned with a query and actually spoke to the owner who was extremely friendly and helpful. My order arrived quickly, unfortunately the item was a little too tight and I therefore had to return it. Fantastic, prompt communication on email (even late at night). I received a refund the day after I posted the item back. I cannot express just how much I have been impressed at every stage. Quality product, competitive prices and exemplary service. Would highly recommend and would definitely order again from this amazing business. Thank you Stephen.
Very satisfied customer. M Morris, Mold, North Wales.”
“Bought Barbour Beacon jacket through the internet at Smyths. Very well packed and prompt delivery, good communication. Subsequently realised this is a shop where we often went when living in the area. Glad to see still in business!”
