“Bought this hat for my daughter in law and she loves it. Smyths country sport is a very good firm to deal with, no problem from ordering to delivery. Would highly recommend this company.”
“What a lovely customer service experience I have had with these guys! I had ordered the wrong sized jacket, emailed them to cancel it, I got a response within 5 minutes and the order was cancelled in 10.. all on Christmas Day I might add!! I then ordered the correct size which arrived with a lovely handwritten note!! I’ve worn the jacket and I love it. I would not hesitate to order from them again! Thank you!”
“Excellent service. Was apprehensive buying from unknown source but would definitely not hesitate to buy from again. Speedy delivery and a personalised written 'thank you for your custom' note was a nice touch.”
“Product arrived speedily, well protected, with a very nice note making the whole thing very pleasant and personal. What a pleasure. Will certainly try to work with them again”
“I bought several items on line, I made a mistake, on pressing the click and collect key on the computer. However someone noticed my address being some distance away, they contacted me straight away to confirm my mistake,. I received the items the next day.. Excellent service. Thank you.”
“Love our purchase and easy to order and received extremely quickly!! Also lovely note on our package when we received it. Would certainly purchase from here again.”
“I came across Smyths Country Sport whilst on the hunt for a Barbour briefcase for my husband for Christmas. I read lots of excellent reviews before I made my purchase. I paid for speedy delivery as I’d left it until the last minute. The service I received was second to none. My purchase arrived the very next day and was well wrapped with a note attached, wishing me a Happy Christmas. Such a simple, thoughtful touch that made my online shopping experience personal. This will be my go to shop for Barbour in the future.”
“I never write reviews but You guys are clearly a hard working family business and should be so proud of your customer service. Thank you so much for taking the time to call me just to check my order And shipping address. Plus the lovely handwritten note. I’ve had such fun telling everyone at home about where I got my jacket and how much I enjoyed shopping with you!”
“I ordered an item. Must have made a mistake with the colour I placed. I emailed as soon as I could to double check the order. Got a quick response and they changed the colour for me. Also got it very quickly by post . Thank you for a great service. I will order again 💖”