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Sitepro Direct Reviews

4.6 Rating 254 Reviews

89 %

of reviewers recommend Sitepro Direct

Company Reviews

Product Reviews

4.6

Based on 254 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Sitepro Direct:

Sitepro supplies the construction industry with protection solutions.

We aim to assist you in “protecting your image” as a professional, caring and conscientious company by offering a wide range of temporary protection, personal protection and site welfare products. Delivered where you want them and when you want them - direct to site, next day, timed delivery…according to your needs.

Visit Website

Phone:

0800 999 2429

Email:

sales@siteprodirect.co.uk

Location:

Gateway House, Holme Lacy Road, Hereford,
Gateway House, Holme Lacy Road, Hereford
Herefordshire
HR2 6EQ

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Sitepro Direct 5 star review on 23rd March 2023

Sitepro Direct 5 star review on 23rd March 2023

Sitepro Direct 5 star review on 23rd March 2023

Sitepro Direct 5 star review on 23rd March 2023

Sitepro Direct 5 star review on 23rd March 2023

Sitepro Direct 5 star review on 23rd March 2023

Sitepro Direct 5 star review on 28th February 2021

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spent over £500 and didn’t get free delivery. Was told this was because it was a palletised item. Item, it they arrived loose and walked all over. (Was bought for export and have to be clean)”

Posted 6 months ago

“No am still awaiting my package I have been told it was delivered but I have not received it”

Posted 8 months ago

“The sheets were damaged and dirty, There was no wrapping just bare sheets. 1200 X 2400 does not mean folded.”

Posted 8 months ago

“Do not order from this company as they can’t even get a delivery out on time costing us time and money.”

Posted 1 year ago

“I ordered bulk bags for next day delivery and the wrong address was put on the order, delivered twice to the wrong address and took over a week to finally arrive. This had a knock-on effect and as a result, we had to let down many of our customers, terrible service and we will be looking elsewhere from now on.”

Posted 2 years ago

“Awful. Never got the items. The pre 10.30 delivery turn up at 6.15pm we was not around obviously.”

Posted 2 years ago

“absolute joke, delivery for pre 12.30 called at 12 they said we was next, called at 2pm said we 3rd drop, called again at 4.30 and was told there was 4 in front of us? then said just cancel and refund and they said they wont even process the refund for a week. 2nd time iv use them and 2nd time its happen.”

Posted 2 years ago

Hi Stanley, thank you for your comments. We’re sorry to hear that you had a disappointing experience with us here at Sitepro Direct, and your feedback is very important to us. If you would like to discuss this further, please feel free to contact us by email at sales@siteprodirect.co.uk or by phone on 0800 999 2429 where a member of our Customer Service team will be happy to assist with resolving your issue.

Posted 2 years ago

“Ordered £160 worth of floor protection. Arranged for delivery so my wife would be in. Now 3 days late. So far 1 star, let’s see how customer services do.”

Posted 2 years ago

“No next day delivery but that was expected being in Aberdeenshire. However 6 days later and following 3 expediting calls courier did arrive but half of the order was missing”

Posted 2 years ago

“The overnight delivery did not happen due to I was told the delivery being damaged in transit. They said they would sent some more overnight which were duly delivered as well as the original order and no damage. Now I have to dispose of the unwanted boards. Should have used hardboard from the local builders merchant.”

Posted 3 years ago

“Sheets were damaged on arrival and 5 were folded in half”

Posted 4 years ago

“Ordered goods on line , I had to phone them twice to get a confirmation Delivery came two days after , and no red envelope 😥”

Posted 5 years ago

Stuart Really sorry about the multiple issues you experienced and for the delayed reply. We had an issue with our courier which unfortunately delayed your order. Please do let us know if you are still awaiting a confirmation email as we can resend. We're also popping a red envelope out in the post to you. Apologies once again. Kind regards The Sitepro team

Posted 5 years ago

“Confirmation did not arrive Had to make two phone calls Delivery came late No red envelope”

Posted 5 years ago

“The items themselves were as expected but I paid £9.50 for next day delivery and they took 3 days to arrive (UK mainland address). I had to spend time chasing the delivery and Sitepro promised to get back to me about the issue but never did. I would not recommend this company.”

Posted 5 years ago

Dear Joanne, We are very sorry to hear about the issues you experienced with your delivery. Unfortunately, next day delivery is not available to this part of Scotland - we're really sorry this was not clear when you ordered, we will be making changes to the website to make it clearer. Apologies for the inconvenience cause. Kind regards, Sitepro

Posted 5 years ago

“Still waiting for remainder of order. Ordered protective floor covering and tape. Covering arrived but no tape.”

Posted 5 years ago

Dear James, We are very sorry to hear about the issues you have experienced with deliveries. We double checked with the carrier and they appear to have been lost, therefore we have reissued replacement tape today, which we very much hope arrive with you tomorrow. Please accept our apologies for the inconvenience. Kind regards, Sitepro

Posted 5 years ago

“The invoice has come but the product hasn't..”

Posted 6 years ago

Dear Chris, We're sorry to hear that you have experienced difficulties with the delivery. We double checked with the carrier and they confirmed they had attempted to deliver twice but as no one was home, and with a lack of safe places to leave the products, they got returned to us. We have issued a full refund to you. Please accept our apologise for the inconvenience. Kind regards, Sitepro

Posted 6 years ago

Sitepro Direct is rated 4.6 based on 254 reviews