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SimplyHair Reviews

4.8 Rating 1,019 Reviews
95 %
of reviewers recommend SimplyHair
4.8
Based on 1,019 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email
Read SimplyHair Reviews
Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

I have just purchased 4x sets of hair as the hair I purchased (also 4x sets) in May all fell out after 3 weeks. I have always loved your hair and recommended it. BUT the hair purchased in May was awful quality. Knotted and matted and fell out. Customer Services were not helpful at all
Helpful Report
Posted 4 years ago
Hi Rachael, thank you for your review, we are extremely sorry to hear that you are unhappy with the product and service you have received. We can see that our customer service team have emailed you asking for an order number in regards to the issue you are experiencing. If you wish to discuss this further, please contact our customer service team via hello@simplyhair.co.uk and they will be more than happy to assist you. Again, please accept our apologies for any inconvenience caused.
Posted 4 years ago
SimplyHair is rated 4.8 based on 1,019 reviews