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SimplyHair Reviews

4.8 Rating 1,021 Reviews
95 %
of reviewers recommend SimplyHair
4.8
Based on 1,021 reviews
Shipping & Delivery
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Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

“Amazing quality products and super service. I have had a subscription for the palm foil to be delivered every month for over a year now. It was so easy to postpone a scheduled delivery while I was off work after an operation. All my clients comment on the lovely foil. Doesn't slip in the hair, super strong and easy to fold. 10/10!”
Helpful Report
Posted 2 years ago
“I didn’t receive what I order (Tape for hair extensions)…. Somehow, I received a dimmer switch!!!! So not only is it not what I ordered, it had absolutely nothing to do with hair! I’m so disappointed”
Helpful Report
Posted 2 years ago
Hi Alexandra! We're so sorry you've had this experience! Having investigated this, it appears to be a cross labelling by Royal Mail. Our customer services will be in touch to arrange a full refund or replacement for you! Thanks for your understanding!
Posted 2 years ago
“Myself & all of my clients LOVE the hair from simply hair, always last a long time & doesn’t get tuggy like a lot of other hair! Will continue to use for clients ❤️”
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Posted 2 years ago
“I found out about this brand via my hairdresser and I'm so glad I did. I made a brilliant purchase (hair extension brush), the website is user friendly and has a good range of products, the hairbrush was dispatched really quickly so it arrived without delay. I'm really pleased!”
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Posted 2 years ago
“There are so good”
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Posted 2 years ago
“Me and my clients are always thrilled with the hair quality plus the customer service is second to none. The best of the best.”
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Posted 2 years ago
“Hair quality great and colour lovely But this is second time it’s taken three days to arrive Meant cancelling appointment”
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Posted 2 years ago
“Brilliant surprise, what a treat thanks!”
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Posted 2 years ago
“Great products, great quality, great service. Thank you”
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Posted 2 years ago
“Realy not happy !!! colours not true to colour ring it seems if they can't get the colour right they put toners on in dark ash !!!! The glue on tabs are hit and miss if they are sticky or not !!! Ordered. Twice now directly and through over person a lot of times So disappointed , hair colours always out of stock or always got dark ashy toners on them !! If they are going to darken shades they should make new colour rings reflecting the true colours !!!! The quality of hair is good if you can get it to match be prepared to have to change glue tabs!!!!!! Customers service is not existent with this company until they get bad reviews !!”
Helpful Report
Posted 2 years ago
“Not what I expected it to feel like”
Helpful Report
Posted 2 years ago
Hi there! We're so sorry to hear that the items you ordered don't meet your expectations. We're always happy to refund or exchange items that you're not happy with as long as they're unused & in their original packaging. To arrange a refund or exchange, please reach out to our customer service team on hello@simplyhair.co.uk who will be happy to help!
Posted 2 years ago
“I love the pop up foils from simply hair! Not only are the easy to use they look great! The items always arrive quickly and very well packaged. I won’t buy my foils from anywhere else now.”
Helpful Report
Posted 2 years ago
Hey Gayle! Thanks so much for your positive review! We're so glad you love your pop-up foils!
Posted 2 years ago
“Lovely quality foil and so nice to work with.”
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Posted 2 years ago
“Amazing hair and delivery”
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Posted 2 years ago
“Love them!”
SimplyHair 5 star review on 17th November 2023
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Posted 2 years ago
Hey Leah! Wow, what a transformation! Thanks so much for your positive review!
Posted 2 years ago
“The Hair is beautiful, good quality, and matches clien't hair perfectly. only a slight problem with the nano ring as it is a very small ring, so a little fidgeting and easily slips off, the micro or the tape extension, but this is to be expected. the plastic tip is a little long, but apart from this, very satisfying.”
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Posted 2 years ago
“I really like using the tapes from simply hair they are good quality”
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Posted 2 years ago
“The product came back broken”
Helpful Report
Posted 2 years ago
Hi Maysie! Oh no, we're so sorry to hear your hair extension arrived damaged. Please reach out to our customer service team at hello@simplyhair.co.uk with your order number so we can arrange a replacement as soon as possible!
Posted 2 years ago
“Very easy to order from. Great communication, dispatch and lovely packaging. Good products.”
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Posted 2 years ago
“The best foil I’ve ever used, I’ve recomended your foil to many people recently! Very happy customer.”
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Posted 2 years ago
SimplyHair is rated 4.8 based on 1,021 reviews