SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

"Thoroughly delighted with the quality of the handrails, has given my wife and I greater confidence for going up and down the stairs from having a handrail on each side instead of just the one. Was happy I could order the sizes I wanted instead of other sites that only offered fixed sizes that would need to be adjusted. Would recommend to anyone!"

SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond B

"This 2.5 metre dome end stainless steel handrail was delivered by company's own driver well packed complete with all fixings . It took 2 of us about an hour to fit "

SimpleHandrails.co.uk 5 star review on 17th January 2024

Bill W

"We purchased a solid oak handrail and the experience was great - the handrail arrived quickly, was wrapped well, and looked exactly like on the site. \r\nWhile there were no instructions with the handrail itself (saving paper and all that), the product page on the website had all the instructions we needed. Installation was easy and straightforward, we received all the parts, and we are very pleased with the handrail and the result. \r\nGreat quality, great price, great service. "

SimpleHandrails.co.uk 5 star review on 10th January 2024

Oliver K

"Now fitted the handrails .. look great and a nice finish "

SimpleHandrails.co.uk 5 star review on 11th October 2023

Tim C

"Very easy to deal with. Quick turn around and great value for money"

SimpleHandrails.co.uk 5 star review on 8th October 2023

Ian P

455

Anonymous

Anonymous // 01/01/2019

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Paul W

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“Very happy with handrail. The quality is superb. Good service. Would recommend 👌”

SimpleHandrails.co.uk 5 star review on 9th May 2021

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Posted 3 years ago

Paul S

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“Excellent customer service and great product.”

SimpleHandrails.co.uk 5 star review on 8th May 2021

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Posted 3 years ago

Raymond W

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“Superb quality everything you need for an excellent job.”

SimpleHandrails.co.uk 5 star review on 28th April 2021

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Posted 3 years ago

Paul D

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“Great product. Came with all screws and brackets. Looks great on our stairs. Top quality. Please ignore the carpet ...new fitting in a couple of days”

SimpleHandrails.co.uk 5 star review on 25th April 2021

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Posted 3 years ago

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Anonymous

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“Excellent service all round. High quality product and worth the money.”

SimpleHandrails.co.uk 5 star review on 24th April 2021

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Posted 3 years ago

Elizabeth M

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“easy to order, quick delivery within 8 days of ordering”

SimpleHandrails.co.uk 5 star review on 17th April 2021

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Posted 3 years ago

Karen R

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“Really pleased with our new handrail. Beeswax has brought out the lovely grain in the oak”

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Posted 3 years ago

Eleanor D

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“Really delighted with my antique brass and oak handrail. It arrived on time and was easy to fit if you have a drill and rudimentary DIY skills. It is stylish, well made and unobtrusive. It wasn’t the cheapest on the market but the quality of the hardware and finish are first class. I wouldn’t hesitate to recommend this product.”

SimpleHandrails.co.uk 5 star review on 12th April 2021

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Posted 3 years ago

William G

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“If you want to save yourself time and money then shop at Simple Handrails. They have been absolutely first class from start to finish - ordering and then receiving my order. Kelly was outstanding in her approach to Customer Service. My customer was so impressed with the quality of goods, and the service provided by Kelly, that she instructed me to thank her personally for always being there for advice when needed. As for me, I am so impressed that I have already recommended the company to a friend who is planning on installing a Stainless Steel Staircase.”

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Posted 3 years ago

John F

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“This is a company that puts their customers first, choice of products are excellent and priced competitively. I would definitely use them again and I have as just placed another order, see my photo.”

SimpleHandrails.co.uk 5 star review on 11th April 2021

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Posted 3 years ago

Tracy W

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“Very efficient even in current covid times.delivered quickly and looks great on my staircase.definitely recommended.”

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Posted 3 years ago

Mike G

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“The holes in the handrails did not align with those in the brackets - they had sent the wrong brackets. Also two screw missing. However now all resolved and installed and very pleased with the quality and look of the result. Thank you”

SimpleHandrails.co.uk 4 star review on 10th April 2021

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Posted 3 years ago

Adam J

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“I couldn't speak highly enough of this company. The service from start to finish was excellent. I had several questions and changes to my plans but nothing was too much trouble. The product itself was terrific. My friend and I were able to install the entire balustrade in one day. Very good indeed.”

SimpleHandrails.co.uk 5 star review on 29th March 2021

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Posted 3 years ago

June B

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“Lovely handrail,looks great.Alas had to buy a box of 40mm screws to do the job. Screws sent were 75mm long instead of 40mm.”

SimpleHandrails.co.uk 5 star review on 26th March 2021

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Posted 3 years ago

Lee B

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“I’m so glad I found this company. I initially ordered a hand rail from Amazon, after 2 months of notifications saying it was late, I eventually got my money back. But British. Excellent quality hand rail, delivered within the 3-8 working days as specified at the time of placing my order. All fixtures and fittings supplied, and it looks stunning.”