4.60 Rating 1,645 Reviews
91 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.77 out of 5
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01384 930960



Unit 8, Broadwyn Trading Estate

Anonymous  // 01/01/2019
We ordered 8 glass panels and 11 stainless steel posts for our garden. We had searched for what we had in mind and came across these guys and they certainly didn't disappoint! From start to finish the service has been excellent, communication has been spot on, delivery was on time, the delivery man was lovely, very friendly (shout out to Peter!). Plus the quality was second to none, we are over the moon with our purchase. Highly recommended. Thanks guys!! 5 star review on 19th July 2020 5 star review on 19th July 2020 5 star review on 19th July 2020 5 star review on 19th July 2020
Posted 2 months ago
good quality material delivered on time
Posted 1 hour ago
Prompt delivery. Good quality. Haven't fitted it yet but I'm sure it will be ok. Would recommend this product
Posted 10 hours ago
Fixed hanbdrail looks fantastic great product top quality
Posted 11 hours ago
Excellent product, well finished and very easy to fit with all fixings enclosed. Good delivery as specified.
Posted 15 hours ago
Came on time and a beautiful product
Posted 16 hours ago
Great service arrived on time. Lovely quality handrails very pleased. Would recommend.
Posted 18 hours ago
Great company answered questions straight away will deal with again 5 star. Thanks
Posted 18 hours ago
Now is not a good time for a review as the order is only part complete and the balance is ?????
Will give a proper review when all items recieved
Posted 18 hours ago
ordered the handrails i required and on delivery i inspected them and found one of them not machined correctly. I emailed them about this and a new piece of handrail was sent straight away and this was ok.
Nice oak handrail delivered on time. Fault rectified straight away would have no problem ordering from this firm again.
Posted 18 hours ago
Excellent service goods were delivered in 2days.
Posted 1 day ago
Good website, easy to navigate, delivery as per confirmation email. Lovely handrail, good quality and easy to install.
Posted 1 day ago
Really pleased with the handrails. Look really good . Easily fitted. Gd delivery. Will be ordering again Thanku
Posted 1 day ago
The product supplied, a two metre oak rail with s.s. end caps is of excellent quality and enhances the area fitted.It was delivered on time a scheduled and I would recommend this supplier. There was a minor issue with the packaging of the screws supplied as the attached box had been damaged in transit resulting in the loss of a few screws.Otherwise this would have been a five star review.
Posted 1 day ago
I bought the American walnut hand rail with copper fittings. The item is simply beautiful! I used a little linseed oil to bring out the wood grain and I absolutely would recommend this company and their items. The only down point was the Tufnell delivery. Tufnells gave Confusing information and they FAKED my signature on the delivery note, leaving the large parcel in my front garden! Tufnells service will put me off using Simple Handrails again.
Posted 1 day ago
Lovely quality and stylish handrail.
Posted 1 day ago
Delivered within promised time. Excellent packaging. Went together very easily. Very robust fixings included. Looks great.
Posted 2 days ago
Great service and quality product. Ordered a oak handrail and was told delivery would be 5-8 days, it arrived on the 8th day. Courier company were spot on too. The handrail is great quality. Definitely recommend SimpleHandrails.
Posted 2 days ago
This is a genuine review .
I have purchased from this company and found them to be safe , honourable and genuine .
The item I ordered was correct, great quality , well packaged and delivered promptly . I shall be using them in the future . Thank you
Posted 2 days ago
Beautiful quality handrail at a great price
Posted 2 days ago
Product is good quality and was packaged safely. Not the quickest but did arrive in the frame time quoted. Very happy, almost 5 stars.
Posted 2 days ago is rated 4.60 based on 1,645 reviews