“I finally received my replacement light "only" 6 weeks and several inquiries after I ordered it. I have installed it and it works properly. This firm was the only source I could find for this light and for this reason I am grateful, but if I had to do it again I would go without a light. I understand there were delivery problems because of the pandemic but that should not excuse lack of response to my inquiries.”
“This was fraudulent advertising. Item showed case was for an iPhone 11 Pro. Then after ordering and paying, it showed Item as for iPhone 11. I finally received it and the case is too big. Not upfront with advertising and now I have to try to return it. Unless they fix this, I suggest not ordering from a company that’s not upfront.”
Hello
What you mean? We just checked your order detail. It shows clearly you ordered case of iphone 11. We have the one for iphone 11 pro. It is the same price. Why we cheat you because of the same price item. If you still need iphone 11 pro version, you can return the item to our USA warehouse and order the correct one.
BicycleHero
Sorry to delay the delivery. As you know, the corona made the standard delivery process takes a bit longer than before. According to the tracking information, your order was shipped from Amsterdam after passing the EU custom clearance. You can track it in Hermes Uk. From Korea to UK, takes 20days.
“I ordered a bike rear rack 5 weeks ago and I still have not received any communication on tracking number or updates to the order. I've emailed them multiple times with no response. I wouldn't even be that upset if they would just give me an update. Literally any update.”
Sorry but the standard shipment takes very long delivery time for some place in USA. We tried to reship it again but it was failed. So we already refunded all your payment. We hope the corona disapeared sooon.
“Site made it look like a US company. Paid for 5-7 day shipping and it took three weeks to get the product. This is my first and last purchase from this company.”
Depending on the item, we carry it in origin country. According to USPS tracking information, your order was delivered after 12 work days from your order date. We marked the estimated delivery date on the item description. It was shipped from Asia Center to USA in 12 work days. It is not bad in this corona circumstance. We hope you are healthy and enjoy your riding.
From Asia Center to EU, now it takes super delay. However do not worry about it. Now it seems back to normal. You can get your local tracking information in a few days.
“I ordered an item on 4/9/20 and received it on 5/18/20. I will probably never order from this company again due to the extensive shipping time. Further, had I not contacted them, it would have taken longer because my initial item was out of stock and they never informed me.”
“I make order since 4 months there is nothing to receive still now and the the worst is that they dont even answer in my emails. I lost my order and my mone too. Dont buy from here.”
Sorry to delay the delivery. Because of corona, it is much longer days from Asia Center to Greece by courier. We have to find the best solution for it. And we can guarantee the safety delivery. If you cannot get it, we will refund all your payment.
