Sorry to answer late. We have moved the system to new one. During process, our email system shows some error. Please let us know your order number. We will fix it.
Sorry to answer late. We have moved the system to new one. During process, our email system shows some error. Please let us know your order number. We will fix it.
“Product was never delivered. Tracking number provided indicate the shipper never received the product. inquiries to customer support seeking assistance with tracking went unanswered. Beware of this seller.”
“I have received part of my order, however I am disappointed with the condition and packaging of the items that arrived.
Some of the tools were not well packaged and one of the tools has arrived damaged. This is not what I would expect, especially when ordering branded Park Tool equipment.
So far I have received:
Park Tool WAG-4 Wheel Alignment Gauge
Park Tool PW-3 Pedal Wrench
Park Tool FR-1.3 Freewheel Remover
Park Tool SR-18 Chain Whip
Park Tool PTD-5 Preset Torque Driver
Park Tool TWS-15 Pedal Wrench Crow Foot
Park Tool BTR-1 Tool Roll
Park Tool ND-1 Nipple Driver
Park SW-11 Campagnolo Spoke Wrench
However, I am still missing the following items from my orders:
Park Tool TM-1 Spoke Tension Meter
Park Tool FR-5GT Guide Pin Through Axle Cassette Tool
Park Tool MW-Set.2 Metrics Wrench Set
I have contacted support regarding the missing and damaged items and am currently awaiting a response. I hope this issue can be resolved promptly and will update my review once this has been sorted.”
“Received wrong item over a week ago. Have emailed without getting a reply. Tried calling the phone number in email but doesn't go through.
Fast shipping. Just wrong item”
“I ordered a sram X0 10speed DH rear derailleur B-Bolt kit and it was the OEM Part at a good price the shipping was very fast, and I ordered more products from this site at a great price I would definitely recommend this site to others looking for quality parts for good prices.”
“If you’ve ever struggled with tax matters or platform compliance, look no further than URF!
Led by UNIQUE, this team delivers unmatched professionalism and real results. They make complex financial processes easy to understand and even easier to manage.
Whether it’s resolving withdrawal issues or optimizing your strategy, URF gets it done efficiently and with care.
👏 Kudos to UNIQUE and the team for setting a new standard in reliability and transparency.
Verified by Review.io.”
“After weeks of delays and unhelpful responses from the platform, I was beginning to feel stuck—until URF stepped in and changed the direction entirely.
Right from the first interaction, their process was organized and professional. The team quickly understood the complexity of the situation, communicated openly every step of the way, and delivered a solution faster than I expected. What once seemed like a closed door turned into a smooth and successful outcome.
This is the standard every digital support service should strive for.
URF isn’t just solving problems—they’re redefining what exceptional customer support looks like.”
“So many issues!!! I placed an order weeks ago and just now received an email saying that it was shipped despite the site saying that orders will ship in 1-3 days. The USPS tracking number they sent is not recognized by USPS as a USPS tracking number. The site also says that orders over $100 will ship free... My order met this criteria, yet I was charged $25 for shipping. I've tried emailing them via the email they provide on their site, but all of my emails get returned saying that the address is not found. When I try to view my order via the link on my account page, a page loads with a bunch of code gibberish. I'll be calling my Credit card at the end of the week to dispute the charge if I'm unable to connect with them.”
