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ShoeStation Direct Reviews

4.9 Rating 7,328 Reviews
98 %
of reviewers recommend ShoeStation Direct
Company Reviews Product Reviews
1,949
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Read ShoeStation Direct Reviews

About ShoeStation Direct:

We are a family business based in Daventry, Northamptonshire. We have been retailing footwear and accessories since 1987. We have a large and well-stocked Factory Shop. We really try to go that 'extra mile' to achieve customer satisfaction. We are a genuine UK registered company.

Visit Website

Phone:

01327 877466

Email:

mail@shoestationdirect.co.uk

Location:

Unit 2,
Newton Close,
Daventry
Northamptonshire
NN11 8RR

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michele E
Verified Buyer
“Bad customer service, still waiting after a week for them to reply as only sent one pair of trousers and paid for 2.”
Helpful Report
(Daventry, NN11 8RR) - Posted 2 days ago
Anonymous
Verified Buyer
“The jacket sleeves are to long and the wrist band Velcro not alot of it so not very good on the design”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 week ago
John M
Verified Buyer
“Sent wrong size still waiting how to return”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 week ago
Mark I
Verified Buyer
“Ordered a pair of work boots well over a week ago ....still not been received and had no answer back to e mails if no joy in next few days I will be taking the matter to trading standards”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 week ago
David J
Verified Buyer
“I have a problem with my boots and I phoned two days ago, and told all lines are busy and we will call you back soon as a operator is available and I have not had a call back yet, so I'm wondering if this might prompt a call back please”
Helpful Report
(Daventry, NN11 8RR) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Had an awful experience with delivery and the resolution of this”
Helpful Report
(Daventry, NN11 8RR) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Item left on doorstep as in Royal Mail photo When got home was missing Reported to shoe station. Refused to offer replacement or refund”
Helpful Report
(Daventry, NN11 8RR) - Posted 4 months ago
Richard H
Verified Buyer
“For the price the boot have split after a week shocking”
Helpful Report
(Daventry, NN11 8RR) - Posted 11 months ago
Deborah C
Verified Buyer
“Still waiting for a refund for the item that was returned.”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Hi, apologies, we are still waiting for the item back. We have contacted you separately so you can provide the tracking ID and details to us. We always process returns within 24 working hours. Thanks, ShoeStation Direct
Posted 1 year ago
Stewart B
Verified Buyer
“The shoes I ordered were either wrongly labelled or made badly. I reached out to seek help and was told there was nothing that could be done. The shoes were crippling they were so small Very poor customer service”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
David B
Verified Buyer
“You do not answer you customer service telephone line”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Liz K
Verified Buyer
“First order arrived, correct box, wrong shoes inside. Returned had to re order, correct shoes arrived but faulty”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Hi, apologies for this, this has now been sorted. Thanks, Sam
Posted 1 year ago
Paul B
Verified Buyer
“Without a doubt the worst safety shoes I've ever ordered. Zero ventilation and foot sweat after 10 minutes in 22 degree weather . Absolutely awful . So nad ive been driving in socks so I don't have to wear them at any given opportunity”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Hi, apologies for this, these do have a BreathActive functional lining. SO should be breathable, however, overall it depends on the climate you are in. Thanks, ShoeStation Direct
Posted 1 year ago
Ben H
Verified Buyer
“My parcel was extremely damaged I have contacted royal mail they said to contact you but no body answers the phon”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Anonymous
Verified Buyer
“I still haven't received my refund for either items”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Ian A
Verified Buyer
“This is my 3rd pair of boots I've bought from you , which I've always been very happy with, all the same models and all the same size so I don't understand why with my recent purchase that these were much to big yet are labelled up as size 8, so consequently I've now got the hassel of returning them.could they have been labelled up incorrectly?hence only 1 star”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Mark H
Verified Buyer
“Lost in the parcel system with DPD. I havent received yet.”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Liam P
Verified Buyer
“Sent the wrong colour boots”
Helpful Report
(Daventry, NN11 8RR) - Posted 1 year ago
Hi, Apologies for this, looking you did order the Full Grain brown and this was despatched to you, to confirm the other brown is "Crazy Horse Brown". Thanks, ShoeStation Direct
Posted 1 year ago
Anonymous
Verified Buyer
“Sent the wrong size boots in the right size box. You had one job.”
Helpful Report
(Daventry, NN11 8RR) - Posted 2 years ago
Richard N
Verified Buyer
“I was sent the wrong size off boots, returned them but still waiting on my credit”
Helpful Report
(Daventry, NN11 8RR) - Posted 2 years ago
ShoeStation Direct is rated 4.9 based on 7,328 reviews
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