ShoeStation Direct Reviews

Name: ShoeStation Direct
Address: Unit 2, Newton Close, Daventry, Northamptonshire
Rating: 4.90

4.9 Rating 6,765 Reviews

98 %

of reviewers recommend ShoeStation Direct

About ShoeStation Direct:

We are a family business based in Daventry, Northamptonshire. We have been retailing footwear and accessories since 1987. We have a large and well-stocked Factory Shop. We really try to go that 'extra mile' to achieve customer satisfaction. We are a genuine UK registered company.

Visit Website

Phone:

01327 877466

Email:

mail@shoestationdirect.co.uk

Location:

Unit 2,
Newton Close,
Daventry
Northamptonshire
NN11 8RR

ShoeStation Direct 5 star review on 6th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived quite quick & boots were very nice but to narrow”

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Posted 1 year ago

“Great Product. Although after filling in the billing address on online order form it does not show on the invoice. Made reimbursement difficult with the firm I work for. Why have billing address if not shown on the invoice and the office refused to alter this for me.”

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Posted 1 year ago

Hi, apologies for this, we have been putting the delivery address on the invoices for over 10+ Years and not had any problems with customer claiming the funds back. Please do get your company to contact us if they need and we can verify this. Thanks, ShoeStation Direct

Posted 1 year ago

“Can't write a review as I not received me boots”

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Posted 2 years ago

Hi, apologies for the delay. Unless contacted we cannot help. This was dispatched promptly and has been stuck in a Royal Mail Mail centre for a while. A delivery attempt was made today, but there was no answer and is now available for redelivery or collection. https://www.royalmail.com/track-your-item#/tracking-results/GG664943485GB Thanks, ShoeStation Direct

Posted 2 years ago

“Good delivery time.”

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Posted 2 years ago

“The supplied product was a good value BUT the size quoted as a EUR 43 (Size 9 UK) was the smallest size 9 I have come across. Could be the suppliers made them wrong as against Shoe Station. To return cost over £11.00 which if I bought it via Amazon would have been free..”

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Posted 2 years ago

“The jacket arrived in good time, but it was way to big so I have returned it but its cost me £4.19 to return so I am out of pocket the size guide is way off”

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Posted 2 years ago

“Good service but on this occasion my shoe's do not fit ordered a size 10 uk and they seemed to be about size 9”

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Posted 2 years ago

Hi, apologies for this, like all brands, sizing can vary. Please return the item to us for a refund. Thanks, ShoeStation Direct

Posted 2 years ago

“Ordered white wedge sandals, when they arrived they weren’t white , they were a bone colour, had to return, very disappointed.”

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Posted 2 years ago

Hi, apologies for this, unless contacted we cannot help. We have to sell the item as per the manufacturer guide lines, i.e. if the box states white, we have to sell it as white. To confirm the picture is also very accurate, these are direct from Clarks. Thanks, Sam

Posted 2 years ago

“I didn't get the next day delivery which I had paid for”

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Posted 2 years ago

Hi, apologies for this, unless contacted we cannot help. Your order was sent on time and should have been with you on the 25th and not the 26th, Looking at the tracking there is/was a delay via Royal Mail. Due to this, we have refunded you the excess postage cost. https://www.royalmail.com/track-your-item#/tracking-results/KN487544579GB Thanks, ShoeStation Direct

Posted 2 years ago

“Unfortunately I haven’t received my purchase yet I am having a problem getting them delivered from Royal Mail.”

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Posted 2 years ago

Hi, apologies for this, It looks like this was misrouted via Royal Mail. Delivery should be in the next 1-2 days. ROYAL MAIL - Sorry, your item went to Ballynahinch SUDO in error, so we re-routed it immediately. More information will be available as it travels through our network. https://www.royalmail.com/track-your-item#/tracking-results/QR913842260GB Thanks, ShoeStation Direct

Posted 2 years ago

“From the 3 pairs I ordered, 2 were great and couldn’t be faulted but the other which were described as grey turned out to be more green than anything”

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Posted 2 years ago

Hi, apologies for this, looking at the images on our listing, they are accurate. These coloured are provided by the manufacturer. Thanks, ShoeStation Direct

Posted 2 years ago

“A nice looking pair of boots although they have marked every pair of socks worn with them so far. Not sure why this happens but RIP white socks”

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Posted 2 years ago

“The shoes look good and value for money but are tight fitting I ordered one size above and till.too neat so will have to get them stretched”

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Posted 2 years ago

Hi, apologies for this, please do return the item if it does not fit. Thanks, ShoeStation Direct

Posted 2 years ago

“1 Pair of Wellingtons, 1 pair of Chelsea style safety boots & 1 pair of slippers - all UK Size 9. The slippers were much too small and I have returned them for a refund - disappointing that despite ordering the correct size I have to pay for the postage. Will need to consider using in future as if sizing comes up different it will cost me to return”

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Posted 2 years ago

Hi, apologies for this, like all brands sizing can vary and even styles in the same brand at times. We do offer a discounted pre-paid label on our site via Royal Mail. Thanks, ShoeStation Direct

Posted 2 years ago

“A fantastic price and fast delivery, however, I was delivered the wrong boots. Could not be bothered to get into the whole return, refund and reorder rigmarole so have just accepted them. They’re ok but not what I ordered. Right brand though and at that price, will accept them.”

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Posted 2 years ago

Hi, apologies for this, we have reached out to you in order to sort this out. Unless contacted we cannot help. Thanks, ShoeStation Direct

Posted 2 years ago

“Shoes were very tight fitting. Good quality though. Could not return them as it would cost me money to do so. I think they should be free return.”

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Posted 2 years ago

Hi, Apologies for this, we do not state anywhere that we pay for the return cost, we do provide a discounted prepaid label via Royal Mail on our site, if you wish to return your order. Thanks, ShoeStation Direct

Posted 2 years ago

“I would rate shoe station 5 stars but however couldn't because they don't have a good return policy i gave 3 stars. They only allow for you to get a exchange on the size of the exact shoe purchased but can't exchange for a different type of design. But they quickly agreed the refund. Please change your policy”

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Posted 4 years ago

“the big problem for me was having to pay for my return”

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Posted 4 years ago

“The size of the shoes is too big and I bought the size that I wear which is 5. Now I have to return but I don’t know what to do!”

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Posted 4 years ago

Hi, like all brands & styles sizing can vary. With regards to the returns, please see the bottom of the invoice all the details on there. If you get stuck, please do call us or email us directly. Thanks, ShoeStation Direct

Posted 4 years ago

“The boots I bought are quality and fit very well. I had to send a previous purchase back which I had to pay for myself and at £17.70 made my purchase a lot more expensive than I expected.”

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Posted 4 years ago

ShoeStation Direct is rated 4.9 based on 6,765 reviews