ShoeStation Direct Reviews

Name: ShoeStation Direct
Address: Unit 2, Newton Close, Daventry, Northamptonshire
Rating: 4.90

4.9 Rating 6,272 Reviews

99 %

of reviewers recommend ShoeStation Direct

About ShoeStation Direct:

We are a family business based in Daventry, Northamptonshire. We have been retailing footwear and accessories since 1987. We have a large and well-stocked Factory Shop. We really try to go that 'extra mile' to achieve customer satisfaction. We are a genuine UK registered company.

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Phone:

01327 877466

Email:

mail@shoestationdirect.co.uk

Location:

Unit 2,
Newton Close,
Daventry
Northamptonshire
NN11 8RR

ShoeStation Direct 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not arrived Order ID: 7343992 can you let me know why this has happened”

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Posted 5 years ago

Hi, Please accept my apologies for this, however, the postal network due to this current pandemic (Covid-19) is causing mayhem in the postal service. unless contacted we cannot help. Looking this has now been delivered - https://www3.royalmail.com/track-your-item#/tracking-results/FN855181088GB Thanks, ShoeStation Direct

Posted 5 years ago

“Sadly,the shoes purchased were far too narrow for my wife's foot-shows the perils of buying any type of foot wear on line as there is no mention in the description of the shoe about it being only suitable for narrower feet. To add to the frustration,although sent by Royal Mail 48 and receiving an e mail from Shoe Station to say that the article had been posted on April 10th,when I tried to track it,Royal Mail informed me that the article wasn't posted untilApril 16th and it was delivered on the afternoon of April 18th,so SOMEBODY was telling porkies. Finally,not only have I got to repay return postage ,meaning that I am out of pocket on postage but,as the parcel has to be ripped open,rather than unsealed and re sealed,I also have to provide fresh packaging and go through the hassle of fastening up,re addressing ,going to Post Office etc. At least,with lock down,I've got little else with which to occupy myself but,as I said at the start,no more on line purchasing of footwear,thank you very much”

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Posted 5 years ago

“I got stung at the Post Office for a £13 return postage fee on a pair of £79 work boots. This has been the second time I have purchased footwear online, recently via a competitor who charge just £1 for shoe returns (those were boots too). I didn't read the small print at ShoeStationDirect as I wrongly assumed that they would have a similar policy in place as to another online footwear company. When my boots arrived and I found them to be too large (SSD didn't have smaller in stock) they had to be returned for a refund and that's when I learned their returns policy. So I can't recommend them because of this, because let's face it, footwear very often come up either too big/small etc, so I think they need to sort that side of things out. Otherwise the service would have been perfectly fine.”

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Posted 5 years ago

“I have returned the shoes I ordered, not very good quality. The shoes did not fit properely. Waiting for a refund.”

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Posted 8 years ago

“The boots were marked and scuffed. The packaging had 2 bags with the inside one having had the address label cut out therefore I looked like we were sent a pair that had already been previously returned by someone else (probably for the marks) Returns and refund process was smooth but too late for Christmas present.”

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Posted 8 years ago

“Luckily I ordered 2 pairs of LodgeMok moccasins, the left shoe on one pair has started to come apart the stiching on the toe is unravelling after just one wearing! It looks as if it has been cut, the right shoe is perfect! I bought a pair last year which are still going strong. Unfortunately I am disabled so will have to wait until I can get someone to send it back for me. Very disappointing.Hope the second pair will last me? Hope the poor photo helps. John Bird.”

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Posted 8 years ago

“After only 3 months they are starting to come apart Begining to wonder if they are seconds”

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Posted 9 years ago

ShoeStation Direct is rated 4.9 based on 6,272 reviews