ShoeStation Direct Reviews

Name: ShoeStation Direct
Address: 2 Newton Close, Daventry, Northamptonshire
Rating: 4.90

4.9 Rating 4,641 Reviews

99 %

of reviewers recommend ShoeStation Direct

4.9

Based on 4,641 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ShoeStation Direct:

We are a family business based in Daventry, Northamptonshire. We have been retailing footwear and accessories since 1987. We have a large and well-stocked Factory Shop. We really try to go that 'extra mile' to achieve customer satisfaction. We are a genuine UK registered company.

Visit Website

Phone:

01327 877466

Email:

mail@shoestationdirect.co.uk

Location:

2 Newton Close,
Daventry
Northamptonshire
NN11 8RR

ShoeStation Direct 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got stung at the Post Office for a £13 return postage fee on a pair of £79 work boots. This has been the second time I have purchased footwear online, recently via a competitor who charge just £1 for shoe returns (those were boots too). I didn't read the small print at ShoeStationDirect as I wrongly assumed that they would have a similar policy in place as to another online footwear company. When my boots arrived and I found them to be too large (SSD didn't have smaller in stock) they had to be returned for a refund and that's when I learned their returns policy. So I can't recommend them because of this, because let's face it, footwear very often come up either too big/small etc, so I think they need to sort that side of things out. Otherwise the service would have been perfectly fine.”

Helpful Report

Posted 4 years ago

“I have returned the shoes I ordered, not very good quality. The shoes did not fit properely. Waiting for a refund.”

Helpful Report

Posted 7 years ago

“The boots were marked and scuffed. The packaging had 2 bags with the inside one having had the address label cut out therefore I looked like we were sent a pair that had already been previously returned by someone else (probably for the marks) Returns and refund process was smooth but too late for Christmas present.”

Helpful Report

Posted 7 years ago

“Luckily I ordered 2 pairs of LodgeMok moccasins, the left shoe on one pair has started to come apart the stiching on the toe is unravelling after just one wearing! It looks as if it has been cut, the right shoe is perfect! I bought a pair last year which are still going strong. Unfortunately I am disabled so will have to wait until I can get someone to send it back for me. Very disappointing.Hope the second pair will last me? Hope the poor photo helps. John Bird.”

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Posted 7 years ago

“After only 3 months they are starting to come apart Begining to wonder if they are seconds”

Helpful Report

Posted 8 years ago

ShoeStation Direct is rated 4.9 based on 4,641 reviews