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Sendmode Reviews

4.9 Rating 380 Reviews
99 %
of reviewers recommend Sendmode
4.9
Based on 380 reviews
Customer Service
Communication Channels
Email, Telephone
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About Sendmode:

Since 2008, Sendmode have been providing cost effective Bulk SMS Marketing solutions to businesses of all sizes. With over 30,000 customers worldwide Sendmode continues to provide the best prices quality and customer support in the SMS Marketing industry.

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Anonymous
Anonymous  // 01/01/2019
Customer service was perfect and so helpful as you could call and they were at the end of a phone immediately I was fully assisted from the first call . They took care of everything in registering our company uploaded our Contacts and explained how it all worked and they were able to assist on delivering our first text service. The other great thing is the customer can opt out very easily with the system they have... Very happy and confident this text service will deliver amazing news and offers to our customers and we will ultimately reap the rewards.. Thank you
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The ease of use and guidance by the send mode team was second to none. The response I got from customers to the campaign was overwhelming.
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Simple system, works well - thank you!
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Sendmode made me very happy, we had a big challenge trying to engage employees for a rebrand and to be inclusive we wanted to send a livestream link to all. I contacted Sendmode and support from Trevor and the guys was second to none and I got signed up so quickly
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We needed to get an urgent message out to our customers and turned to Sendmode to make it happen. The speed and professionalism were outstanding — Trevor and John had everything set up and ready to go remarkably quickly, including the ComReg registration for all our business names across one easy-to-use account. They couldn't have been more helpful, and the service delivered exactly when we needed it most. Highly recommended.
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Sendmode is a very efficient way of being able to send out messages. The team are extremely helpful.
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We moved to Sendmode when our original provider retired. We have found them very pleasant and helpful and would highly recommend. We struggled to find a serivce which was independent from a software package and Sendmode will provide this service. We wish them every luck for the future and are looking forward to working with them longterm
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As a small pre school this was just what we have been looking for and it makes our life so much easier . I would really love an app in the future or a system that I could reply from my phone with out logging in . But overall really happy and highly recommend.
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Hi, Thank you for your lovely review. It is much appreciated. You can in fact reply from your phone as the web application is fully optimized for mobile devices. Happy to do a demo of this at a time that suits. Best, The Sendmode Team
Great service and support
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Trevor and John were excellent to deal with. Their customer service was great, and I would definitely recommend them. They also gave us a few extra credits for testing, which was much appreciated.
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I’ve had a great experience with Sendmode. Their team is incredibly easy to work with and provides very quick support whenever needed. They walked me through the entire platform integration, making the setup process seamless. One of the biggest reasons I chose them is how simple they make it to set up a Sender ID—the whole platform is very user-friendly.
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Very impressed with the service, Sendmode has a number of capabilities that our previous provider did no have - We can track Open Rates, Link Clicks etc. can also easily pull Names, Surnames from contact lists and incorporate them into our messages. Trevor is particularly helpful and is always on hand to assist with any queries. Very affordable for what you are getting - could not reccomend enough!
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Fantastic customer service. Went above and beyond. 10 out of 10
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Incredible customer service, really couldn't be any more helpful and responsive. Great service too, at a competitive price. Would highly recommend!
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As a local club we used to use Vodafone for bulk texts. New comreg requirements made it very difficult and Vodafone's process was cumbersome. I found sendmode online and their registration and setup was very quick and efficient. John was a great help getting it done late at night and we were able to send texts within hours which got us out of a jam! I would highly recommend them.
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Sendmode makes it super simple to send SMS messages through a well documented and easy to use API. Combined with pay as you go pricing and excellent customer support, it's a no brainer for my business!
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Great service, highly recommend, Trevor and John always go above and beyond for us. Christopher Wewashwindows
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We have been using Sendmode since June and its been flawless so far, great clean interface and ease to track analytically. Very easy to use and great marketing tool. Would Recommend.
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Fantastic Service with excellent customer support. Trevor and John were great, especially walking me through the Comreg SenderID process. Highly recommend this service. Austin.
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GREAT VALUE FOR MONEY
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Sendmode is rated 4.9 based on 380 reviews