“Saw a chair on their website and wanted to buy. As this was Tuesday after the Easter break and during the Covid-induced demand, I phoned them in order to confirm that the chair was still in stock and to check delivery times. At 9.15 they promised to phone me back when the sales colleagues become available; no one phoned. I phoned again at 10.30 and was recognised and given the same promise; no one phoned till the end of the day. Their live chat remained dead silent all day. Of the five companies I contacted they were they only one who could not care less. I bought the chair from another supplier.”
“Had stock where others did not. Broken functionality on the web site forced me to call, but they were good once I reached the. Chair was dispatched late due to COVID and they did nothing to communicate proactively so I had to chase. They were very good in helping me find out once I chased”
“Where is my review that I wrote a week ago? Why do you only post good reviews not bad? I ordered this desk early in December. You told me it was in stock. It wasn't. With no firm delivery date, I cancelled the order last Wednesday and requested a refund. I still don't have a refund. Why not? Appalling service. Will you post this review? I bet you don't.”
