“I bought the Marlos Mesh office chair. Delivery was around a week after order but tracking delivery time was not available so I had no idea when it was going to come until the day before when I had a text but even then no time window for delivery was provided which is always a bit of a nuisance as you have to stay in and wait.
The chair comes in a well packed box with each individual item separately wrapped. The assembly instruction sheet is one of the best I have ever come across with very clear diagrams and each step is perfectly described. The bolts, washers and screw covers are on a separate card each labelled precisely so you know exactly what to do. Spares for each item are provided
in a separate bubble so you don't have to worry if you lose or spoil one for some reason. Assembly is slightly awkward aligning the back and the seat but otherwise it is a doddle and when assembled you realise what a great chair it is. It feels well made and is comfortable. I particularly chose this one as I needed the arms to fold away when not needed and it fulfils this brief beautifully. Well worth the extra from the cheaper chairs you can get (which I was replacing). Overall a very good experience form Seated Furniture but maybe worth your improving your delivery tracking. Thank you.”
“Easy to order online and good quality product.
It was delivered on 16th July after I was told to expect it in week beginning 19th July and I could have been away. It was not put in the unlocked porch as requested (and shown on PDF Invoice) but that note did not appear on the addresses on the packaging....that could have been a problem as the package was left outside but no blame to the person who delivered it.
I received a PDF of the invoice "INV-036835" today but only the Seated Furniture logo and red letter message that this '….is copy for your VAT records' prints out, so I am unable to hold printed details of your invoice with my name address and the ARMCH order. However payment of £119.46 went from my account 13.07.2021. and this is recorded
on my credit card payments and I have details of the item on the despatch note I am happy with the end result, thank you.”
“I ordered a Panther 24h office chair, very pleased with it. The service was good, I initially asked if it would be next day delivery and was told it would be next day if I ordered before 12 noon. It arrived via UPS and was next business day. I would recommend.”
“I am surprised that this company has asked me for a review when (a) I haven't received my purchases yet and (b) I haven't been given a delivery date.”
“When I placed the online order for a garden bench, your website quoted a lead time of 4-6 weeks. The following day, I received an email saying that the actual delivery date would be 10 weeks! I felt this to be misleading and unacceptable. I consequently canceled the order and now await a full refund.”
“I feel your website should be more up-to-date it let me order an item then I’ve got to email it’s out of stock till June if that was on the website I wouldn’t of ordered the item”
“Got to this shop through a cash back app but never got the cash back. In the app they are saying they have sent the complain forward but nothing happen.
the chair I bought is also not so good as expected.”
