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ScrapCarComparison.co.uk Reviews

4.9 Rating 4,270 Reviews
98 %
of reviewers recommend ScrapCarComparison.co.uk
4.9
Based on 4,270 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read ScrapCarComparison.co.uk Reviews

About ScrapCarComparison.co.uk:

Do you have a scrap or damaged vehicle?

We work with reliable buyers across the whole country to get you more for your motor.

Visit our website today for an instant, no-hassle quote for your scrap or damaged vehicle.

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Phone:

033 33 44 99 50

Email:

info@scrapcarcomparison.co.uk

From the moment my wife crashed her car and she decided to give up driving I knew that I would be well looked after. Everyone at your company were without exception kind, friendly and helpful. The truck owner who came to pick the vehicle up arrived in good time, was expert in his role and very caring. All just wonderful!!
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Posted 5 years ago
Initially had some concerns about using this service. No need. 100% on all they did and provided. First class service.
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Posted 5 years ago
Price for my car very good, communication clear.
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Posted 5 years ago
Everything went like clockwork, the driver of pickup even came up to house for car on foot as not enough room for pickup to get up steep brae. 5***** all round
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Excellent service, very reassuring and a very smooth transaction.
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Posted 5 years ago
A very quick and easy process from start to finish.
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Posted 5 years ago
Secured best deal money paid on time collection done promptly.
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Posted 5 years ago
Sort simple and easy no stress
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Posted 5 years ago
This website & more importantly the staff are very helpful. Phones are answered quickly & staff are very helpful, with good clear communication skills and a pleasant manner. I got a good deal for my car & the process was very quick (car collected in 24hrs) with no hassle from the salvage company or car collection company. All of whom were easy to contact & made the whole experience easy. I would 100% recommend.
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Posted 5 years ago
Great website, instant quotes.
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Posted 5 years ago
Very friendly, efficient, helpful service, straight forward transaction. A pleasure to do business with
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Posted 5 years ago
Very good service from start to finish. Can’t believe how quick and efficient. Price agreed, deposit received car picked up in 24 hours. Money payed into account. Will use again...
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Posted 5 years ago
Good results thankyou .
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Posted 5 years ago
VERY GOOD SERVICE
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Posted 5 years ago
Very easy, efficient and quick transaction.
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Posted 5 years ago
Give Matt a pay rise
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Posted 5 years ago
Very good service
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Posted 5 years ago
Absolutely brilliant, Matt helped us out and we was really sceptical at first with the waiting for payments etc but everything was fast, hassle free and payments made when we was told and on time. Drivers who collected was brilliant and friendly. Answered all my questions and was very quick in replying and getting it done.
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Posted 5 years ago
Whilst the communication was very good, I did NOT appreciate the attempt to lower the price from what was initially offered. The car was being sold as scrap / salvage so certain parts not working (in this case the convertible roof) should be irrelevant and the price I am quoted on the search engine should be final regardless of the condition as long as it meets the minimum. This is not clearly stated and it makes the process more akin to a car buying service rather than scrapping. Additionally, I live in a rural area so advised a larger transport would likely have problems. This was not effectively communicated to the pickup driver so arrangements had to be made for a different vehicle. In the end all was fine and it arrived on time, but the process should have been smoother. One HUGE problem I have is that the driver had no protective equipment or face mask, and did not properly abide by social distancing rules. This was very dangerous and considering I have a young family has made me very concerned about contracting COVID-19. Whilst the phone based customer service was generally good, this is rated low because of the end to end process having the failures mentioned above.
Helpful Report
Posted 5 years ago
Hi Stuart, Sorry to hear that you did not have the best experience. We would be interested to find out more information about your issue. Please feel free to email us at info@scrapcarcomparison.co.uk with further details. We have started an investigation regarding your issue as we understand that it is very important to protect your health during this pandemic, so we are contacting the managers involved at the companies that you have dealt with. We are glad to hear that you were pleased with our phone based service. Thanks in advance from the team at ScrapCarComparison.
Posted 5 years ago
ScrapCarComparison.co.uk is rated 4.9 based on 4,270 reviews