Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Scent City 5 star review on 30th November 2022

Anonymous

Anonymous // 01/01/2019

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“Managed to buy my sons favourite aftershave on black friday and made a nice saving. It was quickly dispatched and arrived a couple of days later. Would use again.”

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“Quick and efficient customer service. Extremely helpful. Excellent piece also. Unfortunately my refill bottle came back with oozing perfume out of the tiny space left between the atomizer and the bottle neck, therefore in direct contact with the atmosphere, not a good idea. It was probably not checked properly after refill and before dispatch back to me.”

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“Excellent service and very quick delivery”

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“Scent City is my favorite company. I love the perfume brands presented in the store. The service is excellent!”

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“Excellent packaging, excellent shipping, excellent communication”

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“Scent City is very communicative during order - and delivery proces. Altough a foreign supplier for is the shopping basket is no waste basket. Keep up the good work”

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“Scent City is the place I go when fragrances are not available to be purchased in the US. I always receive Exceptional Service and the shipping is fast. Thank you Scent City for always providing A+ customer service”

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“Great service and reasonable prices. Customer services were very helpful when I had a query.”

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“Ordered some samples of aftershaves and they added 2 free samples of aftershaves. Excellent gesture.”

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“Amazing service. The place for niche fragrances.”

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“This is the real deal smells amazing ! I will be purchasing more !”

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“👌 Tranks”

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“I was very pleased with my purchase. Customer service is top notch as well! My order arrived with samples and a personalized note. The perfume itself is just gorgeous! Wonderful experience all around!”

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“Excellent packaging, excellent shipping, excellent communication.”

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“Amazing service. Great careful packing. I will choose Scentcity again definitely! Thank you Scentcity!”

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“Amazing how quickly this was sent.”

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“I've used Scent City a few times and their service is always reliable. Any order you make is straightforward, with the dispatch and delivery schedule well communicated throughout. They also have discounts from time to time, and they don't bombard you with junk emails. On the one occasion I've contacted them, their reply was fast, friendly, and helpful.”

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“Man this company never fails to impress. Always going that extra mile to make my experience better. Much love!”

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“Fantastic service and a very wide variety of fragrances that can often be difficult to purchase in the UK. My purchase would have arrived slightly earlier than predicted if there hadn't been a mail strike but it was beautifully packaged and arrived intact with three free fab samples. This was my first time buying from The Scent City but it won't be my last - I'm a new forever customer ❤”

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“I want to start off by saying this is the best website I've found when it comes to fragrance samples. What sets them apart from other sites I've used is how cheap they are, their delivery is on point and always on time, the fact there was a hand written note on my first delivery explaining the scents was such a great, personal touch but even better than that they provide two free samples of fragrances with each order. It's such a great way to introduce you to new fragrances. Keep up this great work guys. You've definitely found yourself a new loyal customer. I will 100% be using your service again and again.”

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Scent City is rated 4.9 based on 250 reviews