Scaffolding Supplies Reviews

Name: Scaffolding Supplies
Rating: 4.94

4.9 Rating 3,165 Reviews

99 %

of reviewers recommend Scaffolding Supplies

Company Reviews

Metrics

Info

4.9

Based on 3,165 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01469572321

Email:

info@scaffoldingsupplies.co.uk

Location:

3, Manby Road, Immingham
DN40 2LL

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Scaffolding Supplies 5 star review on 19th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items delivered Ok but 2 lenghts short. However Scaffolding supplies delivered next day with no quibble.”

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Posted 3 weeks ago

“The sign frame arrived here in quite bad shape .... twisted bent and split, as it was poorly packed, but we managed to bash it back into reasonable shape, and did a bit of welding”

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Posted 2 months ago

Thank you for taking the time to provide your feedback. I am sorry that your parcel was received in an unfit state. We send out Sign Frames on an almost daily basis, however, usually in 2's or 3's which would make the package more robust. I can only assume that this was damaged in transit, something which we will take up with our courier. Also, now that you have brought this to out attention, we will look at alternative packaging options to prevent this from happening again. Had you let us know that the item was received damaged, we would have replaced this free of charge for you. I apologise for any inconvenience this may have caused you and if there is anything else we can help you with, please do let us know. Kind Regards Scaffolding Supplies Limited

Posted 2 months ago

“The supply of the scaffold netting was quick, however the thickness/weight of the netting poor.”

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Posted 7 months ago

“Normal purchase, was ok.”

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Posted 2 years ago

“The boards were delivered on time but I was a bit disappointed that they were all soaking wet. I have dried them out as they are for interior shelving, unfortunately I have now discovered that one of the boards has split. I think it'll be ok but overall a little disappointing.”

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Posted 3 years ago

Sorry to hear you were disappointed with the scaffold boards, these are stored outside and subject to whatever weather conditions we may have, the boards are designed to be used outside so no need to keep them dry. We do point out on the item listing " Please be aware that scaffold boards are for use outside, if used inside or in dry/hot weather conditions they will be subject to splitting etc, if using these for inside project / furniture etc they should be dry stored first to eliminate any cracking/splitting." Hope this explains.

Posted 3 years ago

“Order didn't turn up when expected, but vendor chased up courier and order appeared a few days later.”

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Posted 3 years ago

“I ordered 44 pieces of one item. They took my money and the next day they called me to tell me that they only had 22 pieces. So my project was late and I lost some money”

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Posted 3 years ago

Good morning Ventsislav Thank you for taking the time to give your feedback, it is always appreciated. I am sorry to hear that you're experience with Scaffolding Supplies was not satisfactory. Unfortunately, due to Covid-19, there has been some delays with stock, not just with ourselves but many other companies worldwide. We do try and keep a healthy stock of all items whenever possible. I believe when I called you as soon as we realised the stock was short, I then credited the funds back to your card almost immediately, can you please confirm these were received all OK? Again, please accept my apologies for any inconvenience this may have caused and if you would like to contact our office next time you need anything, we will gladly compensate you for you troubles. Kind Regards Scaffolding Supplies Limited.

Posted 3 years ago

“The boards we received were quite wet and had split, which wasn't ideal as we are using them for shelving. We have had to wait for them to dry out which has slowed us down and splits are deeper. Communications and delivery were excellent.”

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Posted 3 years ago

Good afternoon Donna Thank you for taking the time to give your feedback. Firstly, thank you for the positive comments regarding our service and delivery, it is greatly appreciated. I am dissapointed to hear that you was not entirely satisfied with your purchase. The problem we have with the Scaffold Boards is that they are manufactured for scaffolding purposes, not furntiure. The small splits that you mentioned are acceptable for Scaffolding Boards. With regards to the Scaffold Boards being wet, they are stored outside so, unfortunately, this is unavoidable. If you have any further questions or queries then please do not hesitate to contact our office and one of our team will be more than happy to help. Kind Regards Scaffolding Supplies Limited

Posted 3 years ago

“I had to file down one end of the bar in order for the bracket fitting to fit, lots of what appeared to be weld droplets? Pretty annoying Almost as annoying as the delivery note sticker you stick to the bar.. why stick it to the bar, takes an age to remove paper+adhesive”

Helpful Report

Posted 4 years ago

Good afternoon Mark Thank you for your feedback. I am dissapointed to hear that you was not completely satisfied with your purchase. Would you kindly send a picture of the tube to our email so I can investigate this further with the manufacturer. With regards to packaging, we are trying to find the most suitable option as in the past we have had issues with labels coming off the parcels and causing delays with deliveries. We appreciate your feedback and I will look at improving your future experiences. Looking forward to your response. Scaffolding Supplies Limited

Posted 4 years ago

“Slightly disappointed by the quality of some of the scaffolding poles, some are very rusty with bent pins. Was recommended this company but quality and items could have been a lot better for the money spent.”

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Posted 4 years ago

“all scaffolding is in good working order, delivery could be a bit faster, apart from that, i'm happy .”

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Posted 4 years ago

“Arrived on time no problems”

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Posted 5 years ago

“Good product Problem with Fedex delivery did not get delivered on booked date Had to reschedule as driver could not find address although large theatre on Main Street”

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Posted 5 years ago

“the product is good but delivery is expensive”

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Posted 5 years ago

Sorry you thought the delivery charge was expensive, £10 plus VAT is our minimum delivery charge for next day delivery using Fedex. We use Fedex as they are far more reliable than any other courier in our experience, the £10 minimum charge covers orders up to 20 kgs. We do hope that this explains the reason behind the cost.

Posted 5 years ago

“the product is good”

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Posted 5 years ago

“Delivery was very quick, but the sign frames were a bit buckled and bent, and needed hammering into shape before we could use them.”

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Posted 6 years ago

“Easy to order and quick to supply”

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Posted 7 years ago

“I appreciate that your service is second to none, but my project was not urgent, so I didn't need express delivery, but your website gave me only one option. Please add a cheaper delivery option in the future.”

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Posted 7 years ago

Scaffolding Supplies is rated 4.9 based on 3,165 reviews