SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,689 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The accreditation process was fine an the application was straightforward on my end. The only issue was the time scale it took for the accreditation to be looked at and processed. We have many other accreditations that we do as a company and these are processed within 3/4 days. However, Safecontractor took nearly a month when we were being nagged for these by clients. The time scale is not good enough and to fast-track it you wanted another payment which is just ridiculous when the accreditation is enough anyway. Our customer care advisor Daniel Reese wasn't very helpful and ignored emails when I needed this to be made a priority, but the gentleman who helped me gain the accreditation and was auditing my application was amazing and so helpful and came back within the hour if things were needed. This was Richard Jones and a credit to your company. The accreditation is a good one and its something we will always use and have as company but the initial start of the process needs looking at.”

Helpful Report

Posted 2 years ago

Good Afternoon Merthyr Salvage Ltd, Thank you for taking the time to leave us a review. Positive or negative, we do always appreciate your feedback. Firstly, Congratulations on gaining your accreditation! I am sorry to hear that in this instance you felt our service fell short of your expectations. At SafeContractor we do operate a queue system owing to the volume of accounts we have to process on a daily basis. As you mentioned we do offer a variety of packages dependent on the needs of our contractors. Whether this be for assistance or for speed. As your business is on the standard package the lead time for accreditation can apply, I will certainly pass on your valued feedback to the relevant departments. In the meantime, in addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Worked as a consultant for a small sized company who had the very basics of H&S etc in place. Helped by SafeContractor in a very simple, structured manner to not only achieve accreditation but ensure systems are in place going forward.”

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Posted 2 years ago

Good Morning Matrix Ceiling Distribution Limited, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased to know that we were able to assist in getting your systems in the same place, we hope that this continues for you going forward. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Good to work with”

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Posted 2 years ago

Good Morning ID Maintenance Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you are happy with our product and find us good to work with. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“We find safe contractors very helpful within our organization.”

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Posted 2 years ago

Hi Dirt Attack Wales Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you are happy with our product and find this helpful. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Very helpful and assistance was excellent.”

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Posted 2 years ago

Hi Northern Light Controls Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased the process went smoothly and you had the support you needed to gain accreditation this year. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

Good morning Knightsbridge Roofing Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with our service! We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“The process was very clear and easy to achieve, particularly as we already has the CHAS addreditation.”

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Posted 2 years ago

Hi Powerplus Group (PPG) Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and found the accreditation was easy to achieve. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Kaie Jones has been amazing with helping to go through our submitted information and getting us accredited. We are very proud to be approved and on SafeContractor system!”

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Posted 2 years ago

Hi Leigh Electrical Controls (UK) Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and had the support you needed from Katie to gain accreditation this year. We will certainly pass your feedback on to team and Katie. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“I think the desktop audit was wonderfully set out and no complications regarding Questions. I had a slight hesitation beforehand, Well done to you for making the application straight forward. Kind Regards Julie Spencer”

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Posted 2 years ago

Good morning Pickering Scaffolding Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with our product and found the process went smoothly. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“The Process was very smooth and had no issues.”

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Posted 2 years ago

Good morning Radiocoms Systems Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and had the support you needed to gain accreditation this year. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“The process was quite easy and quick and help was always at hand to help our business get accredited effectively and efficiently. Also, they assisted me with templates and other resources to help us out.”

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Posted 2 years ago

Hi Bene Plc, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and found it easy. We are glad you had the support needed to gain accreditation and we will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Very impressed. Great support and clarification of requirements”

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Posted 2 years ago

Hi Opal Systems Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and had the support you needed to gain accreditation this year. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“In our experience, the process works well and we receive the necessary notifications and confirmations when needed. The offer of general Industry news and updates is also helpful.”

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Posted 2 years ago

“FANTASTIC SUPPORT AND SERVICE”

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Posted 2 years ago

Good Afternoon Cardinal Pest Control Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and how we were able to assist you achieving your accreditation. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Our advisor was very helpful. We would have liked to have seen more clarity for required documentation so it could have been submitted right the first time. Once the advisor offered further detail of what was being asked for were able to comply. Overall the process was very good.”

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Posted 2 years ago

Good Afternoon Voicepath ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and correspondence that you had during your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“As long as you are prepared with all the appropriate paperwork the whole process is seamless.”

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Posted 2 years ago

Good Afternoon Halstock Cabinet Makers Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and on the ball with your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Smooth and straightforward. Lots of support if needed.”

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Posted 2 years ago

Good afternoon MCE Group LTD, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and the support that we offer. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“The process was very smooth with good clear feedback to lead you correctly as to what was required.”

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Posted 2 years ago

Good afternoon Futurama Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you we were happy with our feedback and worked with us in order to get your accreditation. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“VERY HELPFUL - GREAT COMMUNICATION.”

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Posted 2 years ago

Good afternoon ML Solutions Limited, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you we happy with the process and communication that you had during your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“No problems completing the questionnaire. No tricky questions!”

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Posted 2 years ago

Hi Central Scaffolding (Burton) Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you found the process easy and had the support you needed to gain accreditation this year. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

SafeContractor is rated 4.3 based on 2,689 reviews