Safe and Sound Reviews

Name: Safe and Sound
Rating: 4.88

4.9 Rating 1,405 Reviews

98 %

of reviewers recommend Safe and Sound

Company Reviews

Metrics

Info

4.9

Based on 1,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Safe and Sound:

First Aid and Health and Safety Training courses

Visit Website

Phone:

0208 445 8998

Write Your review

Tell us how Safe and Sound made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Safe and Sound 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've done quite a few first aid courses before, but this was the first time I felt uncomforatable with the physical contact from the trainer. Usually, I've practiced with othe members of staff, which felt more natural. I get that hands-on practice is part of the training, but I think it's really important to make sure everyone feels comfortable and respected. Just wanted to share that feedback.”

Helpful Report

Hello Michelle Thank you for taking the time to post your feedback. We're extremely sorry to hear about your experience, and would of course like to know a little more so that we can take the appropriate remedial steps. If you'd like to contact us at office@safeandsound.uk.net we'd be happy to arrange a time for us to follow this up with you. Safe and Sound

“Not as good as last year. The trainer could not cope with a group of non-clinicians mixed in with clinicians. Showed us what to do but did not witness us doing any of the practising.”

Helpful Report

Thank you for taking the time to post a review - we're very sorry that this year's training did not match up to your previous experience. If you would like to discuss this further please don't hesitate to get in touch directly at office@safeandsound.uk.net and we'll be happy to see how we can rectify the situation going forward. Otherwise we hope to see you again next year and we will do our best to ensure a return to our very high standards of training. The Safe and Sound team

“Its time consuming and iif you need help no response I mean I found it unhelpful.”

Helpful Report

Hello Bilen Thank you for taking the time to post your feedback. We're so sorry that you found our service lacking; our support team work very hard to assist every learner but clearly this did not happen on this occasion. We will pass this on to the support team and review our procedures going forward The Safe and Sound Team

“I honestly feel that the face to face workshop goes on for a very long time yet not a lot of practical work is achieved. We spent a lot of time watching powerpoints, reading through slides and watching videos of someone being resuscitated on Bondai beach. We didn't start any practical until 3pm, when everyone was feeling pretty drained and the dancing around to 'staying alive' just felt very unnecessary and inappropriate. There was too much irrelevant chit chat from the trainer and the course could have easily been at least an hour shorter”

Helpful Report

Thank you for taking the time to post feedback, we really appreciate it. It's always disappointing when our learners do not leave their course feeling as if they've got the most out of their time with us. We will be feeding this back to the trainer. Best wishes The Safe and Sound team

“The 2nd part of the training could really of done via Zoom.”

Helpful Report

Safe and Sound is rated 4.9 based on 1,405 reviews