Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Rating: 4.77

4.8 Rating 9,555 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,555 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester
LE4 9TZ

Ross Handling Ltd 5 star review on 26th April 2024

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient ordering and quick turnaround on postage, with great and knowledgeable customer service”

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Posted 2 months ago

“good experience”

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Posted 2 months ago

“Great fast service.”

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Posted 2 months ago

“The castors I ordered were promptly delivered and are perfect ((bed & heavy wooden chests) to enable free movement. Great service & Product. !”

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Posted 3 months ago

“Quick delivery, item as described”

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Posted 3 months ago

“Good quality product,and quick delivery. Unfortunately due to me ordering wrong size, hopefully I vpcan find another use”

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Posted 3 months ago

“Excellent buying experience and will use again.”

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Posted 3 months ago

“Great service, wheels arived within a few days.”

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Posted 3 months ago

“Excellent service as usual I will be back”

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Posted 3 months ago

“A fantastic company to deal with. Our “blue” castors seem to be of a very good quality.”

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Posted 3 months ago

Dear Chris,Thank you so much for taking the time to leave us a five-star rating for Ross Handling Ltd. We truly appreciate your support. We're thrilled to hear that you found our company to be fantastic to deal with. Providing excellent customer service is one of our top priorities, and we're glad we could meet your expectations. Also, we're glad to know that you are satisfied with the quality of our "blue" castors. We strive to deliver products that are not only durable but also of outstanding quality. Please feel free to reach out to us if you have any further questions or if there's anything else we can assist you with. We look forward to serving you again in the future.

Posted 3 months ago

“Great item and great service thank you”

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Posted 3 months ago

“Product as described, arrived quickly, great service.”

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Posted 3 months ago

“Lots of apparently good wheels/tyres about but when you get down to it there are very few I would buy. This wheel was pricey but excellent.”

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Posted 3 months ago

“I bought a replacement Chillington P-350 pnumatic wheelbarrow wheel and tyre. It arrived quickly and was well packaged. The tyre had a large chunk of rubber missing from it which went through to nearly the inner tube. Not good. Ross Handling customer services were great and a new one was sent out very quickly with no quibbles. Impressive work Ross Handling, thank you.”

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Posted 3 months ago

“Very pleased with the delivery time and castors are well made and substantial”

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Posted 3 months ago

“Really happy with the level of customer service received from Ross Handling. I had ordered some new furniture castors before the year end and the wrong ones arrived. This had me a little worried given some negative reviews I had read online. However I must say I was delighted with how quick and smooth the process was to correct the error. Once I had made contact with the customer service people I had my correct order withing 48 hours!! Super impressed!! Thank you again for the help with this and for being super lovely, and quick with responding to my issue.”

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Posted 3 months ago

“orered only a wheelbarrow teyr and tube but arrived quickly and well wrapped...and good price. will use again,”

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Posted 3 months ago

Thank you, Christopher, for your fantastic 5-star rating of Ross Handling Ltd! We truly appreciate your support and are thrilled to hear that you were pleased with our products and service. We take pride in our fast and secure delivery, as well as our competitive prices. It's wonderful to know that you had a positive experience with us. We look forward to assisting you again in the future.

Posted 3 months ago

“Fast and efficient service. quality product and great value..”

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Posted 3 months ago

Dear John, Thank you so much for your amazing 5-star rating of Ross Handling Ltd. We greatly appreciate your support and are thrilled to hear that you found our service fast and efficient, our product of high quality, and our pricing to be great value. Your feedback means a lot to our team and will motivate us to continue delivering exceptional experiences to all our valued customers. Warm regards,

Posted 3 months ago

“Excellent little casters we put on a large leather chair of ours that was difficult to move around. They were easy to put on and work perfectly and look great.”

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Posted 3 months ago

Dear Lisa, Thank you so much for your stellar 5-star rating of Ross Handling Ltd. We greatly appreciate your feedback and are thrilled to hear that our casters worked perfectly for your large leather chair. We're glad they were easy to install and have made it easier for you to move the chair around. We also love that they look great! Your satisfaction is our utmost priority, and we are grateful for your support. Warm regards,

Posted 3 months ago

“Good communication( except that my name is Dainton)good product well, but not excessively, packed. Good product, very straight-forward to attach. Many thanks”

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Posted 3 months ago

Dear Peter,Thank you so much for your outstanding 5-star rating of Ross Handling Ltd. We truly appreciate your feedback and taking the time to share your experience with us. We always aim to establish clear and effective communication channels with our valued customers like you. Additionally, we are thrilled to hear that the product was well-packed, ensuring its safe delivery to you. We are delighted that you found our product easy to attach. Our team strives to design and manufacture items that are not only of high quality but also user-friendly, providing a seamless experience. Once again, many thanks for your kind words and for choosing Ross Handling Ltd. We are here to assist you with any further inquiries or assistance you may need. We look forward to serving you again in the future! Best regards, Ross Handling Ltd

Posted 3 months ago

Ross Handling Ltd is rated 4.8 based on 9,555 reviews