Rogerson Shoes Reviews

4.9 Rating 6,669 Reviews
99 %
of reviewers recommend Rogerson Shoes
4.9
Based on 6,669 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

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Back tab on right heel of boot pulled off the first time I used them. Might have been damaged. Disappointing.
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Posted 1 month ago
Hi William, Sorry to hear you had a problem with your boot. I will contact you directly to resolve this issue. Kind regards, Lorna
Posted 1 month ago
I had visited and bought shoes from your St Andrews shop, which are lovely and comfy, but buying online is different. The boots were too big and wide, - a pity that many of your brands do not offer half sizes - I am a six and a half -consequently unless tried on in a store, they are often to large or too tight depending on the brand. However the service from Rogerson was excellent.
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Posted 2 months ago
These were lovely ankle boots but although the correct size, too tight for me
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Posted 3 months ago
Disappointed that you say you don't charge postage but you charged £79 but on the box you have them priced as £72
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Posted 9 months ago
I love the sandles but they squeak when I walk
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Posted 10 months ago
Good shoes but had to push a couple of times to get these delivered to the local store within their 'latest estimated delivery date' quoted on ordering. If I hadn't pushed at my local store these would have arrived too late for my needs. I don't feel it is unreasonable to expect faster delivery and/or an update on the status of an order.
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Posted 1 year ago
I purchased Romika shoes on line but they arrived in a Josef Seibel box. Is this a pair of shoes that had been sold and returned to the shop without the box. In would have expected shoes to arrive in a Romika box.
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Posted 1 year ago
Thanks for your feedback. Sometimes boxes get damaged and we need to re-box the product. I will contact you directly to discuss. Kind regards, Lorna
Posted 1 year ago
Good communicstions . Order was not smooth as irhere was an ssue with shoe quality.
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Posted 1 year ago
Just received my Reiker shoes. Only three days with postal service. Brilliant service very prompt.will be using Roberson shoes again in the future. Thank you.
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Posted 1 year ago
5 stars for Rogerson Shoes who provided an excellent personal service. First time I've ever had a hand written personal note with an online order! Nice touch.
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Posted 1 year ago
I rate the service of Rogerson shoes as first rate. Everybody I contacted was helpful and friendly! 👏 the shoes just were not suitable for me but I bought a pair of very satisfactory walking shoes from you.
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Posted 1 year ago
Very good quality shoes unfortunately they were not wide enough for me hence only 3stars
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Posted 1 year ago
Rogerson's in general are okay, however on this occasion not so much as the shoe they sent out were faulty and had to be returned
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Posted 1 year ago
I am very sorry to hear you had a problem with your shoes. Thanks for your time on the phone just now. It is very unusual to have an issue with Paul Green. Everything is quality checked before it is dispatched so apologies again this highly unusual lasting issue was not spotted. I am glad to hear that our Peebles store has sorted this out for you already. Kind regards, Lorna
Posted 1 year ago
The shoes are fine but needed to purchase a set of laces. Those fitted were 900 and 1100mm.
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Posted 2 years ago
The shoe size was small so I had to return them but the service and answers to my phone call were excellent.
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Posted 2 years ago
These shoes were a perfect fit and choice but after wearing them three rimes the leather stretched and the shoes now gape at the sides. I have hat put in insoles. For this reason I cannot recommend these shoes.
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Posted 2 years ago
Disappointed by the shoes I bought but no complaints about Rogerson Shoes.
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Posted 2 years ago
Nice shoes but we’re not what I expected
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Posted 2 years ago
I purchased a pair of boots when visiting my Son in Edinburgh, in September. I left them at my Son's house for future visits. They were so comfortable and fitted really well, so when I arrived home to the South of England, I decided to order a pair to use from home. However, although the boots were the same and the same size, they did not fit so well. The pair that I bought from Rogerson when I got home are very difficult to get my feet into them. I am a size 2 1/2 but always wear size 3. Once I have won the battle and finally got them on they are really comfortable to wear. But because they are so hard to get into them, I tend not to use them. Shame, as the ones in Edinburgh are great!!
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Posted 3 years ago
Not worn yet. Hence only 3 stars.
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Posted 3 years ago
Rogerson Shoes is rated 4.9 based on 6,669 reviews