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Rogerson Shoes Reviews

5.0 Rating 8,634 Reviews
99 %
of reviewers recommend Rogerson Shoes
5.0
Based on 8,634 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good service and well priced product (although it would have been better if the boots were waterproof)
Helpful Report
Posted 6 years ago
Hi Tom Thank you for sharing your review. It is great to know you were pleased with the service and price of the boots. While the boots do not have a waterproof membrane, I hope the style and comfort are making these Rieker's a wardrobe staple! Kind regards, Angela
Posted 6 years ago
Very prompt service.
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Posted 6 years ago
Thank you for sharing your lovely review. It is good to know that your received your order quickly. Enjoy wearing your new Josef Seibel shoes. Kind regards, Angela
Posted 6 years ago
Shoes are great I however chose to collect them at the St Andrews store ,Normally their service is attentive and really excellent. However on thIs occasion even though the shop was quiet I was left to my own devices to try on and access the fit of the shoes . This was not what I expected from previous experience from this shop
Helpful Report
Posted 6 years ago
Hi Sandra Thank you for your kind comments regarding the usual service in our St Andrew's store. I am really sorry to hear that when you went to collect your Rieker's, the service was not as you, nor we, would expect. Gosh, I hope that was a one off. We have passed your comments onto our Area Manager who has spoken with the person in charge when you visited. As you said, the service from the St Andrews team is usually excellent; thank you for bothering to send this feedback, which will help reinforce to the team that their usual attentive approach is valued by us all. Apologies again for this blip. I hope your colourful new Rieker's bring you lots of joy! Kind regards, Angela
Posted 6 years ago
Lovely well made, good quality shoes. They came quickly and fit well
Helpful Report
Posted 6 years ago
Good service and friendly staff.
Helpful Report
Posted 6 years ago
Hi Sandra Thank you for your kind review. It is always lovely to hear positive comments regarding our team. Kind regards, Angela
Posted 6 years ago
Lovely shoes in a beautiful deep blue. Sadly, my regular size was out of stock and the next size up, too big. Returned shoes and refund was rapid. Would highly recommend this company
Helpful Report
Posted 6 years ago
Hi Kathryn Thank you for sharing your review. I am sorry to hear that the shoes did not fit you but it is good to know that you found the returns process rapid and that you would recommend us. If there is anything else I can help with please let me know. Kind regards, Angela
Posted 6 years ago
Good quality for price
Helpful Report
Posted 6 years ago
Thank you for your review, we appreciate it. Enjoy your new Rieker boots. Kind regards, Angela
Posted 6 years ago
Pleased with both shoes and delivery system via postman.
Helpful Report
Posted 6 years ago
Hi Teresa Thank you for sharing your review. It is good to know the delivery service in Ireland works well. Enjoy your new Everybody shoes, they are a great colour! Kind regards, Angela
Posted 6 years ago
Perfect. Just what I was looking for and great fit
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Posted 6 years ago
Thank you for your lovely review. It is so good to know that you are happy with your new Gabor court shoes, enjoy wearing them :-) Kind regards, Angela
Posted 6 years ago
Really good friendly service. Fast delivery & easy returns, although customer pays for these. I would shop with Rogerson Shoes again without hesitation.
Helpful Report
Posted 6 years ago
Hi Julie Thank you for taking the time to share your review. It is great to know that you would shop with us again, there really is not bigger compliment :-) Kind regards, Angela
Posted 6 years ago
Great choice especially if you have problem feet! Never been disappointed
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Posted 6 years ago
Hi Alison Thank you for your excellent review, it is super to know you are never disappointed with our selection. Enjoy your new Ecco boots. Kind regards, Angela
Posted 6 years ago
Purchase sent out very promptly with friendly note accompanying order. The box was damaged, but the boots were fine. Boots were returned by me via a very simple process but I have yet to receive confirmation that the return has been received so I can't comment on the total service.
Helpful Report
Posted 6 years ago
Thank you for taking the time to send your review. Sorry to hear that the boots had to be returned but it is good to know that the process is simple. It usually takes 48 hours for your pacakge to get back to us. If there is anything else we can help with, please let us know. Kind regards, Angela
Posted 6 years ago
Great ECCO Sandals. Took longer than I thought to receive, but wonderful store to deal with. I LOVED the personal note inside the shoe box from the woman who shipped them out. Thank You for the great service!
Helpful Report
Posted 6 years ago
Hi Michelle Thank you for sharing your review. It is always lovely to hear from our American customers. Sorry you were on the longest end of our international delivery rather than the shorter end. If you are anything like me you would have been super keen to get your new Ecco sandals so every day counts! Enjoy your new Ecco sandals, I am sure you will get lots of wear from them. Kind regards, Angela
Posted 6 years ago
The boots were of good quality but were just too big. Customer experience was very good. Quick to deal with my order and refund.
Helpful Report
Posted 6 years ago
Thank you for taking the time to share your review. I am sorry the boots were too big but it is good to know you found the refund process quick. Please let us know if there is anything else we can help you find. Kind regards, Angela
Posted 6 years ago
Great service & price. Not given the 5th star only because the colour of the shoe I bought in the photo on the website is darker than the actual. Description says colour to be 'Camel'. I would call it beige!
Helpful Report
Posted 6 years ago
Thank you for the review. I can understand the colour can be difficult to judge, I work with 2 monitors and can find the colour looks different on each screen. I would say that the best image to judge the colour on is our image from the top of the shoes. The other images are taken as the shoe rotates round our light box. In the image from the top the shoes are stationary so this represents the best representation of them. I hope this is helpful for your future purchases. Kind regards, Angela
Posted 6 years ago
Hi Helen Thank you for the review. I can understand the colour can be difficult to judge, I work with 2 monitors and can find the colour looks different on each screen. I would say that the best image to judge the colour on is our image from the top of the shoes. The other images are taken as the shoe rotates round our light box. In the image from the top the shoes are stationary so this represents the best representation of them. I hope this is helpful for your future purchases. Kind regards, Angela
Posted 6 years ago
Arrived quickly. Sadly too big for me.
Helpful Report
Posted 6 years ago
Thank you for your review. Sorry to hear the boots were too big. If you need help finding an alternative you can call us on 01721 725705. Kind regards, Angela
Posted 6 years ago
Satisfied with my new shoes. Thanks go to Lorna who arranged to exchange the shoes I ordered.
Helpful Report
Posted 6 years ago
Hi Georgina Thank you for sharing your review, I will pass your thanks onto Lorna. I am sure your new Ecco shoes will be successful. Kind regards, Angela
Posted 6 years ago
Excellent quality of both service and shoes
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Posted 6 years ago
Thank you for taking the time to send your review, we appreciate it. Enjoy wearing your wonderful new Sioux shoes, I have always found Sioux very comfortable. Kind regards, Angela
Posted 6 years ago
Great delivery and customer service. Unfortunately I returned the shoes as the fit was not right for me. No problems with the return or refund.
Helpful Report
Posted 6 years ago
Hi Wendy Thank you for taking the time to share your review. I am sorry the fit did not suit you but I am sure others will find your feedback on returns helpful. If we can help find an alternative, you can call us on 01721 725705. Kind regards, Angela
Posted 6 years ago
Excellent service, always. Great selection of shoes and boots.
Helpful Report
Posted 6 years ago
Thank you for taking the time to share your review, we appreciate it. Kind regards, Angela
Posted 6 years ago
Rogerson Shoes is rated 5.0 based on 8,634 reviews