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Rogerson Shoes Reviews

5.0 Rating 8,634 Reviews
99 %
of reviewers recommend Rogerson Shoes
5.0
Based on 8,634 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Wouldnt let me pay online for this item as another was registered with my email address. I’m assuming it was me !! So I had to pay for order over the phone. Annoying !
Helpful Report
Posted 5 years ago
Hi Jackie Thank you for your review. I'm glad Lorna was able to help you over the phone in the end. I hope your Romika boots are keeping your feet toasty and dry! You are correct that you had registered previously which is why you had the glitch at the checkout. I hope you managed to successfully re-set your password, but if you need any help, please just let us know. Kind regards, Angela
Posted 5 years ago
happy with these shoes feel comfy be nice in spring del very quick
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Posted 6 years ago
Fit really well
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Posted 6 years ago
I have three pairs of Rogerson's Crockett and Jones range, bought entirely because they give by far the best support for a foot injury I have. They are in every way outstanding shoes which should last a lifetime, but Rogerson's provide no information, either on the website or in the branches, on maintenance which is disappointing, given the quality and price of these shoes. The website descriptions of each shoe should at the least give a clear indication of the type of leather used and the appropriate product for it and in a reasonably consistent format across the different models. The website descriptions are currently just random marketing blurb and doing your own research is frustrated by the lack of definitive information on the leather type. The Woly shoe products recommended for all Rogerson's shoes also appear to contain petrochemicals - not recommended elsewhere. Otherwise delighted with Rogerson's service.
Helpful Report
Posted 6 years ago
Thank you for taking the time to share your helpful review. I can completely understand your love of the Crockett & Jones range, they are indeed, outstanding. I am sorry you did not find the maintenance information you were looking for on our website. I have taken the information below from the Crockett & Jones website. BRUSH CLEAN, FOLLOW WITH A WAX POLISH Leather uppers require regular treating with a good-quality wax polish to protect the leather and give a high shine finish. This should help to prolong the life of the uppers and maintain their appearance. The shoes should be dry before application. Try to avoid using unsuitable liquid polish applicators as these can potentially damage the surface of high quality leathers and often create a lacquer which is hard to remove. The Woly shoe cream we carry is a cream rather than a polish, so it will nourish the leather rather than coat it. If there is anything else I can help with please let me know. Kind regards, Angela
Posted 6 years ago
Very efficient and the person I spoke to was extremely helpful.
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Posted 6 years ago
Thank you for your excellent review. I have passed your lovely comments onto Eileen who helped you on the phone. You made a great choice with your boots, I am a big fan of Paul Green. Kind regards, Angela
Posted 6 years ago
Good quality, huge choice.
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Posted 6 years ago
Hi Caroline Thank you for taking the time to share your review, we appreciate it. Kind regards, Angela
Posted 6 years ago
Lightweight and comfortable
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Posted 6 years ago
Rogersons shoes provided an efficient service. Will order from them again.
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Posted 6 years ago
Thank you for your lovely review. It is so good to see you will order from us again. Enjoy your new Josef Seibel mules. Kind regards, Angela
Posted 6 years ago
Very Comfortable boot - would buy another pair in a different colour. Very happy.
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Posted 6 years ago
Fast delivery with personal note inside ...however sent wrong persons details in box but apologised 're same. Easily done, not a problem.
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Posted 6 years ago
Hi Alison Thank you for sharing your review. Apologies again about the paperwork mix up, it is a very rare occurrence for us. Your new Josef Seibel boots are a great combination of style and comfort, I would expect them to be very useful. Kind regards, Angela
Posted 6 years ago
lovely waterproof boots fairly quickly delivered
Helpful Report
Posted 6 years ago
Thank you for taking the time to share your review. Remember there are quicker delivery options if you would like your next order to arrive swifter. Enjoy your cosy new Rieker boots. Kind regards, Angela
Posted 6 years ago
Lovely elegant shoes particularly if you want a flat but something pretty. A little bit wide on the heel but fine with a suede heel insert.
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Posted 6 years ago
Website easy to navigate. Order received promptly.
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Posted 6 years ago
Thank you for sharing your helpful review. You made a great choice with the Shepherd slippers :-) Kind regards, Angela
Posted 6 years ago
Parcel arrived as expected, good service. Absolutely no complaints and they offer a range of delivery options including Royal Mail. Thank you!
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Posted 6 years ago
Thank you for your informative review. I am sure other customers will find it helpful. Enjoy your lovely new Gabor boots. Kind regards, Angela
Posted 6 years ago
Friendly, efficient service. Order arrived ahead of expected date.
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Posted 6 years ago
Thank you for your lovely review. It is super to know you got your order ahead of schedule. You made a great choice with your new Fly boots, they are a super style. Kind regards, Angela
Posted 6 years ago
Paul Green shoes are my favourite. I have three older pairs and I feel they are slightly better fitting.
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Posted 6 years ago
Thank you for sharing your great review. I am also a big fan of Paul Green (and am slightly embarrassed by how many pairs I have!) Kind regards, Angela
Posted 6 years ago
Very comfortable shoe with not to high a heal
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Posted 6 years ago
VERY COMFY PERFECT FIT
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Posted 6 years ago
Arrived earlier than expected
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Posted 6 years ago
Thank you for your review. It is good to know your order arrived earlier than expected, particularly over the festive period. Enjoy your new Rieker sandals. Kind regards, Angela
Posted 6 years ago
Always friendly with a good range of both women and men's shoes and decent delivery time.
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Posted 6 years ago
Hi Stuart Thank you for your informative review. It is good to know the delivery time over the Christmas holidays did not suffer. Enjoy your new Ecco shoes. Kind regards, Angela
Posted 6 years ago
Rogerson Shoes is rated 5.0 based on 8,634 reviews