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Rogerson Shoes Reviews

5.0 Rating 8,629 Reviews
99 %
of reviewers recommend Rogerson Shoes
5.0
Based on 8,629 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
No problems with any orders I have place.
Helpful Report
Posted 2 months ago
Fantastic communication and customer service. Bought online but with all the support you’d get from visiting a shop.
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Posted 2 months ago
I am delighted with these shoes. They are my third pair in this style and are so comfortable and look smarter than an ordinary trainer. They were packaged well and arrived very quickly. Thank you.
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Posted 2 months ago
Great customer service
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Posted 2 months ago
I started in the shop which had a good range and I was advised to look online for full stock. The website was easy with good pictures and descriptions, and allowed me to save, and remembered my favourites each time I looked. Great for busy people, especially parents. Ordering and returns straightforward and thrilled when a pair I'd noted re 'tell me when back in" was in. I could both return the pair that were too tight and pick up and try on the others in store as an option, as return timings worked out. F2F interactions in store with friendly efficient staff, and due to illness and waiting for the new pair to arrive in store, return timings were tight. I rang to explain and they were great re extended it to the weekend. Good to support local businesses and jobs.
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Posted 2 months ago
Great service. Merry Christmas and a happy new year Greetings from. Germany
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Posted 2 months ago
Top quality shoes I cannot find elsewhere in the UK, wonderfully efficient and friendly service.
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Posted 2 months ago
Efficient, pleasant and prompt service
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Posted 2 months ago
Great people, great products. I live in Jersey and they remove the VAT. You can speak to an actual person - who is helpful - a rare event. Don’t buy much on-line but Rogerson’s is the exception.
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Posted 2 months ago
Seemless transaction and delivery.
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Posted 2 months ago
just like the shops.
Helpful Report
Posted 2 months ago
I placed an order online for collection in-store. The shoes arrived at the store within the stipulated time. I was notified by email and a courteous call. When picking up the shoes, the staff were friendly, meticulous in checking I had the right product in the right size and I was given instructions on how to process a return if I needed to.
Helpful Report
Posted 2 months ago
Bootie exactly as shown. Very comfortable. Delivery quicker than expected. Little note from the packer inside box was a nice touch. I recommend Rogerson Shoes
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Posted 2 months ago
I have previously purchased shoes from Rogerson which have been great unfortunately on this occasion they did not fit great my problem. My refund was processed very quickly thank you Rpgerson.
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Posted 2 months ago
Pleased with service.Purchased this item before so must be good quality if i came back for more.
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Posted 2 months ago
well fitting and very comfortable
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Posted 2 months ago
Very good seller
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Posted 2 months ago
Very nice boots that I couldnt find anywhere else - and very good service.
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Posted 2 months ago
Unlike most other internet vendors, they do what they promise in a timely and efficient way.
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Posted 2 months ago
These boots are roomy and very comfortable. They have no stitching or seams across the front of the boot which I love and the leather is soft.
Helpful Report
Posted 2 months ago
Rogerson Shoes is rated 5.0 based on 8,629 reviews