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Rogerson Shoes Reviews

5.0 Rating 9,156 Reviews
34 %
of reviewers recommend Rogerson Shoes
5.0
Based on 9,156 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Thomas Rogerson & Sons, Cavalry Park, Peebles
Scottish Borders
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Easy to order and dispatched quickly”
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Posted 3 weeks ago
“Always first class service at Rodgerson Shoes. Staff are friendly & very knowledgeable.”
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Posted 3 weeks ago
“Lovely shoes and great fit”
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Posted 3 weeks ago
“Great service, excellent communication and a good price for my shoes. I would buy from them again.”
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Posted 3 weeks ago
“Always a pleasure to order from Rogerson Shoes. Great selection of styles and sizes, prompt delivery and lovely handwritten not in the box.”
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Posted 3 weeks ago
“Always very good service.”
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Posted 3 weeks ago
“Great service, very quick delivery. Very happy with shoes”
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Posted 3 weeks ago
“Comfortable, casual smart shoes at a rea price. This is my second pair.”
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Posted 3 weeks ago
“Ordered shoes in the afternoon and they were delivered the next morning.”
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Posted 3 weeks ago
“Good quality comfortable shoes with quick delivery”
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Posted 3 weeks ago
“Excellent helpful service My third pair of these shoes!”
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Posted 3 weeks ago
“Excellent service, great shoes”
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Posted 3 weeks ago
“Excellent! Great customer service, high quality shoes!”
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Posted 3 weeks ago
“I have purchased footwear on line from Rogerson shoes and found the service to be excellent. I like the personal service putting a personal note in the box with the footwear. Recently purchased a pair of Shepherd slippers and last year a pair of Rieker suede Chelsea boots quality is top notch. Happy customer and can highly recommend this company.”
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Posted 3 weeks ago
“Love these. Good service, just a shame they have sold out of all other colours!”
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Posted 3 weeks ago
“Rose St young man was brilliant. I landed lucky today as they had a lot of 35 & 36s in stock. Bought 2 pairs of the same slippers and a pair of trainer type shoes. Slippers are brilliant (and stay securely on my narrow, small feet). The shoes equally brilliant. The best shoe shop in Edinburgh. I’ve been coming here for many years and the quality never disappoints.”
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Posted 1 month ago
Hi Maureen, Many thanks for taking the time to send your lovey review. What a great start to the day :-) I have passed your kind comments to the Edinburgh team, and to Daniel in particular who helped you when you were in yesterday. Enjoy your new slippers and shoes! All the best, Sarah
Posted 1 month ago
“In my profession I taught teams how to offer ‘world class customer service’ to clients, customers, patients….everyone. For years I enjoyed shoes sold by Rogerson Shoes and I contacted Rogerson Shoes to find out where in Scotland I might be able to find the shoes I needed. First, Lorna responded to me immediately and she went above and beyond my expectations in helping me to plan my trip so that I could find what I needed. Today in Edinburgh I went to a great Rogerson Shoes store and almost immediately after entering the store Ella offered to help me find exactly what I needed. Like Lorna, Ella was extraordinarily and incredibly helpful. She too exceeded all of my expectations!! While trying on various shoes I was interested in, I noticed Pamela, who I learned was the manager and as I watched, she too, like Ella and Lorna, was exemplifying all the traits of world class customer service!! Lorna, Ella and Pamela do exactly what world class customer service team members should do to earn the loyalty of clients, customers or patients. Pamela, Ella and Lorna each deserve 1000 stars instead of the 5 stars suggested!! Thank you Ella, Lorna and Pamela for showing all what world class customer service looks and feels like!! I hope that Ella, Pamela and Lorna are complimented for how incredible that each of them are!! I am now a loyal fan forever of Rogerson Shoes thanks to Lorna, Ella and Pamela!!!!”
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Posted 1 month ago
“Lovely shoes, really comfortable, fantastic server, as always”
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Posted 2 months ago
“great independant store with good selection for wide feet”
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Posted 2 months ago
“Lovely sandles very comfortable.”
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Posted 2 months ago
Rogerson Shoes is rated 5.0 based on 9,156 reviews