Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 216 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 3rd November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“positive response to request for a repeat order hat was actioned quickly and effectively.”

Helpful Report

“We like the festival bracelets and Rockets Service was very good. Queries were responded to quickly and the order arrived in time. The reason/s the overall score is 'good' rather than 'very good' are: 1)The knots on the bracelet ends have a tendency to come undone. 2)Bracelets worn on a regular basis can become loose - i.e. the material slips more through the 'ball' fastening. 3)We would have preferred a lower minimum quantity to see how the bracelets sold. We appreciate for production this might not be feasible however we would have preferred the option for say 250 as a minimum rather than 500. So actually the score reduction is based on product rather than service.”

Helpful Report

“Solid and flexible customer service, Good product”

Helpful Report

“Provided me with two different medals for two events and both are fantastic quality and price!”

Helpful Report

Thanks beccy, They were great designs. Hope all the event go well. Thanks veena

“The order was very reasonably priced and the staff that I was contacted by were very helpful.”

Helpful Report

Hi James, thank you for your review, it was great working with you on your badges, Jenny

“Loved working with Rocket Charities, they were so attentive and helped me with all my queries.”

Helpful Report

Hi Hannah, thank you for your review, it was lovely working with on your vest and t-shirts, Jenny

“Jenny Feist is amazing. She always finds exactly what I am looking for and makes the transaction so simple. Nothing is ever too much trouble.”

Helpful Report

“T-shirts and banners looked great and were delivered quickly with a tight deadline. Thanks!”

Helpful Report

“Great customer service, product quality and time scales. Very polite and quick to respond to emails. Very happy customer :)”

Helpful Report

“They rushed through an order for a running vest so our London Marathon runner could wear it on the day.”

Helpful Report

“Rocket listened to our requirements, made suggestions and supplied a high quality product.”

Helpful Report

“Rocket Charities made the whole process of design very easy. From only minimal direction, they were able to understand what I needed. Not only that, but they were very quick too, and thoroughly professional.”

Helpful Report

“Matched our brand colours perfectly for a great looking running vest”

Helpful Report

“Fantastic, friendly and efficient service. The t-shirts came out even better than I expected at a very competitive price so I shall be ordering some more! Thank you Veena for everything.”

Helpful Report

“We are thrilled with the products and the customer service we received! Thanks!”

Helpful Report

“We came to Rocket Charities with a very last minute request for a Charity Cycling Event. With it all being very last minute I initially emailed several companies for quotes but most came back saying that they need at least a minimum 4-8 week turnaround (we only had less than 2 weeks to produce over 90 items at various sizes). Veena and Klaire @ Rocket were the only Company who offered to undertake the tight deadline and were extremely helpful throughout the whole process. The goods arrived on time and looked great, I highly recommend Rocket.”

Helpful Report

“Fast, high quality service and products. And great forward thinking team! Happy to do business with. Martijn Overbeeke - Retail manager BirdLife Netherlands.”

Helpful Report

“Their design team do a fabulous job and the turn around is very quick. A professional and friendly service, delivered on time and budget. Thank you.”

Rocket Charities 5 star review on 2nd February 2017

Helpful Report

“Good Customer service, very helpful.”

Helpful Report

“After being let down by another supplier at a late stage Rocket saved the day by producing better, faster and cheaper cycle jerseys for our first sporting challenge event. Thank you.”

Helpful Report

Rocket Charities is rated 4.9 based on 216 reviews