Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 249 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

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“Great service, from enquiry to delivery. Helpful and informed staff always ready to help. Happy to recommend”

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“The service is friendly, personal and helpful and the product is lovely quality. The process has exceeded our expectations in terms of speed and efficiency and were completely delighted with the pins. Just chuffed to bits, thank you.”

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“Jenny looks after us incredibly well and has a fantastic attention to detail. We know when we are going to receive our merchandise and we have never had a problem with printing or quality, which is excellent. Always a pleasure to work with Rocket and Jenny.”

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Hi Marie! Thank you for a lovely review, always great working with you. Jenny x

“Excellent service, great value for money and quality products! Really please with our new home collection boxes.”

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“Working with Rocket Charities was a great experience. With a background in traditional litho print, creating badges isn't my speciality; however, the contacts at Rocket Charities were knowledgable and gave advice and alternative designs when necessary. The final result was far better than we expected. The photo doesn't really do the final product justice, but we're thrilled with the result! A hassle-free experience from start to finish.”

Rocket Charities 5 star review on 27th July 2018

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“Fast service, polite employees, beautiful badge design”

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Thank you for the great review! It was a pleasure to work with you.

“Rocket Charities were able to arrange a design and delivery for a very short delivery time which was just brilliant. Great service and such lovely customer service. Thank you!”

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Hi Sanna, thank you for your lovely comments, its was great working with you and hope I can be of help in the future

“The Rocket Staff were patient and helpful in assisiting me to have lapel ribbons produced for my local cancer charity. The good s were produced successfully on time.”

Rocket Charities 5 star review on 3rd June 2018

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Hi Geoff, thank you for your lovely review, it was nice working with you on your ribbon badges, Jenny

“The service was exceptional and working with the team great experience. From the design stage to completed project the response, service and skill of the Rocket management and staff was friendly, professional, gifted, creative and focussed. We felt that a real and personal interest was taken in our project and everyone involved has the aim to get things right. Thanks and congratulations!”

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We all loved working with you on your project, thank you for giving us the opportunity to be part of it. We really appreciate you writing such a lovely review. It was a pleasure to meet you and your wife and we hope to see you again soon!

“Great service always efficient and on time”

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Thats great, thanks Alyson, pleased to be of help, Jenny

“I ordered some home collection boxes. Rocket responded promptly to design queries and amendment. Delivery times were good and package appropriately packed. Product is high quality and gives a real professional look.”

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Thank you Sharon! Great to hear that you liked the Home collection boxes, a pleasure to work with you. Happy to help with anything in the future.

“Very helpful staff and we're pleased with the end product.”

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Hi Kaya, it's great to hear you were pleased with the end product! You were such a pleasure to deal with and thank you for the lovely review.

“Amazing, friendly, professional company who work hard to get the results and have unbelievable patience with their clients.”

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It's never a chore to work with you, thank you for your continued custom!

“Fantastic Service, the ordering process was so simple from start to finish. We wouldn't hesitate to use you again.”

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Thank you so much for the feedback, we look forward to working with you again!

“Rocket Charities were so easy to talk to and they understood exactly what we wanted. From confirming the order to having the medals in our hands was just 4 weeks, which was amazing!”

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Thank you for your great feedback, Jenny

“What an excellent company! We are a very small, new charity and this was the first time we had ventured into this type of purchase. Veena and Beth were so helpful, talked me through the process, answered all my 'silly' questions and the pin badges are great and arrived ahead of schedule! Fully recommended.”

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Hi Audrey. Thank you so much, we're so pleased to hear that you are you pleased with your badges. It was great to work with you and we hope to do so again in the future. Best wishes, Veena & Beth

“Nothing is ever too much, the team work with you find, design and produce your product. A first class service from start to finish.”

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Thanks Neil, its been great working with you with over the years on all your products, Jenny

“Very professional and speedy service. Great products as well. Even helped us out at short notice for a charity event. We would highly recommend Rocket Charities.”

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Hi Clynton, thank you for your great review, it was great working with you and hope I can be of help in the future, Jenny

“The ordering process was smooth and the trolley coins and pin badges are great. I am so pleased with the quality. This was the first time using our new logo for such items and we were delighted by how it turned out, especially the colours.”

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Hi Hilary, thank you for your great review, it was great working with you on badges and trolley coins, I hope I can be of help in the future, Jenny

“Jenny and Jensen are amazing and put up with our stupidly complex orders and signing off systems!”

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Hi Claudia, thank you for your lovely review :) both Jensen and I love working with you too

Rocket Charities is rated 4.9 based on 249 reviews