Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 258 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 258 reviews

Customer Service
Communication Channels	Email

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of design options provided in good time. We were really happy with the end product. Would definitely use them again.”

Helpful Report

Thank you so much Ben, it was a pleasure to work with you and we look forward to working with you again soon. The Team at Rocket.

“We are delighted to recommend Rocket. Our Account Manager Jenny Feist has been a source of good humour, efficiency and charm throughout. The Off The Fence 'Champions of Hope' campaign is built around our supporters creating personal challenges sponsored for the charity. Because of this the quality of the medal is of paramount importance. We were pleasantly surprised by the substantial feel of the item, the quality of the design, its indivudual wrapping and the inclusive lanyard printed on one side. We have launched the campaign around the medal and there is already interest. The pricing, customer support and delivery were also first class. I hope that we will be back for more very soon as it will mean that 'Champions of Hope' is a success! Roy Stannard Head of Income Generation and Comms Off The Fence Trust”

Rocket Charities 5 star review on 2nd February 2021

Helpful Report

Hi Roy, thank you for your recent review, it was great working with you on your medals and I hope I can be of help in the future, thanks again, Jenny

“Rocket has been a trusted partner for many years. As a major UK charity it is vital that we can rely on them to provide a high quality, good value service and products that reflect our sustainability goals. Their account management is outstanding and we regard them as a part of our fundraising team.”

Helpful Report

Thank you so much, it was a pleasure and we look forward to working with you again soon. The Team at Rocket.

“We have worked with Rocket for a number of years and always receive a first class service from Veena and her team.”

Helpful Report

Thank you so much Stevie, it was a pleasure and we look forward to working with you again soon. The Team at Rocket.

“Ordered medals for our Charity event and it was such an easy and simple process, had great service and everyone I spoke to was helpful and couldn't do enough to help! Great experience from a great company.”

Helpful Report

Thanks Charlie, I am pleased you liked your medals, I hope we can work together in the future

“Fantastic product and great service. Always very quick to respond and the turnaround from ordering to receiving the goods is excellent.”

Helpful Report

Thanks Clare, Its lovely doing repeat orders of your badges

“Jenny has been a fantastic help and so patient with all of our requirements as a charity for a range of charity merchandise - we would be lost without her and Rocket!”

Helpful Report

that is lovely thanks Laura :) I love working on all your different products

“Working with Rocket Charities has been an absolute pleasure. From the start of the project they have been incredibly professional and collaborative. In addition, they provided thoughtful and creative solutions to the feedback I had and have produced some outstanding charitable merchandise that everyone is extremely happy and excited about. I look forward to working with them in the future and would not hesitate to recommended them for anyone looking for help with their charitable merchandise.”

Helpful Report

That's great thanks Rob, we have really enjoyed working on your project with you and look forward to working with you again, Jenny

“Amazing customer service, great value and a lovely product. Would highly recommend”

Rocket Charities 5 star review on 1st February 2021

Helpful Report

Thank you so much Clare, it was a pleasure as always and we look forward to working with you again soon. The Team at Rocket.

“Incredible quick and smooth collaboration!”

Helpful Report

“Great service, and affordable products ideal for a small charity, would thoroughly recommend.”

Helpful Report

Thanks Maria, its lovely working with you :)

“Very efficient and helpful throughout the process. Very quick replies and fantastic work with making our medals each year. Would highly recommend!”

Helpful Report

“Rocket Charities have been very helpful and professional in helping us sort name badges which have been a success among staff members. Thank you for making it possible!”

Helpful Report

Thank you for your lovely review, I am pleased you like the badges and help I can be of help in the future, Jenny

“Good friendly efficient service with a real quality end product of a quality badge. Thank you”

Helpful Report

“Great, very personal and efficient service. Have created a great relationship with Jenny.”

Helpful Report

“They have always been prompt with their responses. Customer service is top notch. Alix & Veena are quite supportive and always reachable.”

Helpful Report

“So helpful. Guided us through every step of the way in creating out pin badges. Offered advice when needed, which was a lot. No question or query was too big or too small. Finished product was exactly how we imagined it would be. Would highly recommend.”

Helpful Report

“Very helpful and patient with changes - end product is just what we wanted!”

Helpful Report

“Received our promotional items in record time! Absolutely loved the mint packs, lip balms and pens; I just need to stop everyone from eating them now :-) Jenny was great, very helpful and the turnaround was totally hassle free. Rocket Charities is always our first point of contact when looking at new products, I would definitely recommend using them!”

Helpful Report

Hi Rachael, thank you for your lovely review, it's always great working with you, haha, you will have to hide the mints :) Best wishes Jenny

“Great service and support from the outset, and a quality end product.”

Helpful Report

Hi Paul! Thank you! Happy to help. Jensen

Rocket Charities is rated 4.9 based on 258 reviews