Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 247 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

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“Great service—friendly, helpful, and quick to respond.”

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“Easy and helpful to work with prompt replies”

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“Helpful, exprienced and friendly customer service”

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“Great to work - endless patience with the design process! It's a great service that really has charities at the heart of what they do”

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“The Rocket Charities team were an absolute pleasure to deal with, from the first brief to production, they were quick to respond and very professional. I can highly recommend them.”

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“Great service!”

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“Very good service”

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We were, pleased to be of help, thanks Colin

“Excellent service and communication”

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“Extremely helpful, great product. Jenny has been very helpful and catered for all our needs. Great communication. Thank you so much.”

Rocket Charities 5 star review on 30th July 2025

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Hi Darren, thank you for your great review, I enjoyed working with you on your cycle tops

“Great quality Great service Very highly recommended”

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“Rocket has designed our merchandise for the last couple of years for the annual Run Leicester event. I would highly recommend Rocket Charities Fundraising Merchandise. They are so efficient and our t-shirts are fantastic quality.”

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“Excellent service , terrific customer service and the product was first class.”

Rocket Charities 5 star review on 29th July 2025

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“Rocket were amazing at every turn. We gave them quite a large order with complicated deliveries and they managed everything brilliantly, including some inevitable glitches and everyone was very happy with the outcome. Highly recommended.”

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Hi Jane, thank you for your lovely review, it was great working on this order for you, thanks Jenny

“Very professional, accommodatng and speedy in their delivery. All round excellent products and an easy process. We have been using Rocket for many years and will not be looking elsewhere for our charity prmotion products any time in the near future.”

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thanks Rick for your business over the years, its great working with you

“Great service and personal care always taken with all orders!”

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“Rocket Charities are fab! They are quick to respond with any queries and silly questions I may have had. They were patient while we figured out the right colours for our t-shirts, sweatshirts and caps and happily changed the artwork for us a couple of times. The quality of the product is great and the service is second to none, especially from Jenny who handled the order for us.”

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thank you for the lovely review, Jenny :)

“Rocket always provide great branded merchandise at a reasonable cost. They are easy to work with and collaborated on a bespoke design with no issues, they are also always able to make amendments quickly and easily. The team are responsive and communication is always clear.”

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“Customer service, help and advice are all excellent as is the final,product. Rocket Charities are our first port of call for new merchandise”

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thank you for your lovely review Jane, I always like working with you on your different products

“Fantastic service; I was really impressed. They were really responsive, helpful and the gorgeous design was produced incorporating our extensive brand guidelines in no time at all. Will definitely be ordering again.”

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Thanks Michelle, and thank you for your recent re-order :) Jenny

“A Great bunch of Guy always helpful and understanding”

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thanks Silvi :)

Rocket Charities is rated 4.9 based on 247 reviews