Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 216 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 3rd November 2022

Anonymous

Anonymous // 01/01/2019

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“Good quality merhandise box product, well interpreted design needs and good service.”

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“Excellent service always thank you :)”

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“I dealt with Jenny at Rocket Charities and found her to be exceptionally helpful and responsive to my many requests. Nothing was too much trouble and I really appreciated her advice and support.”

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thanks Cathy, that's lovely :) its great working with you and hope I can be of help in the future

“Jenny at Rocket Charities (and all other members of staff) have been so helpful when trying to decide what product to go with. Quick quotes and artwork made it very easy to make a decision on which product to go with. Thank you very much, would definitely recommend.”

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Thanks Alice for the great review, we were pleased to help

“Excellent service always thank you”

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Thanks Rosemary :) its great working with you too

“Always good service and helpful staff”

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Thank you Lynne! Always a pleasure to work with you. Jensen

“Super quick, efficient and friendly! We have been working for over a year with Rocket and are delighted with the results.”

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“I contacted Jenny to help us with some pin badges and name badges for an event. We were working to very tight deadlines and Jenny was absolutely fantastic!! There was nothing to much to ask despite me making amends and additions to our order right up until the last minute. Thank you for being so flexible and for delivering such fantastic products. We will most certainly be in touch again for any future requirements.”

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“We worked with Rocket on a pin badge for our organisation. They were always quick to respond to queries, and the turnaround was within a few weeks of initial contact, which was fantastic. The quality was also high. Will definitely be ordering from them again.”

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“Team was extremely helpful and tentative in designing the products, and were very quick on responding to me. Would definitely use again as prices were good and delivery was quick.”

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that's lovely, thanks Catherine :)

“Delighted with our merchandise supplied by Rocket. Great personal service, was kept updated at all times on progress. Excellent overall, and I would highly recommend.”

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Hi Julie, Thank you very much for this always a pleasure working with you. Jensen :-)

“We required Cycling Tops at quite short notice. We also ended up changing our minds as to the design throughout the process. Beth dealt with the order from start to finish in a wonderfully efficient manner. She is polite, kind, totally customer focused and a real pleasure to deal with. Craig”

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Hi Craig, thank you so much for the lovely review! It's always a pleasure to work with you and I look forward to doing so for the foreseeable future. Best wishes, Beth :)

“always helpful, delivers quickly and everything is always to high standards. One of the best companies we have dealt with in a long time.”

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thanks Yasmin. its lovely working with you and helping with all your different products :)

“Beth and the team were great, taking a complete novice that had absolutely no idea of what I was doing and walking me through each step. Thank you so much, John @ Little Hero”

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Hi John, thank you for your review. It was great to work with you on your merchandise projects and I hope to get the opportunity to do so again! Best wishes, Beth :)

“Excellent service from Jenny Feist.”

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“Rocket Charities are fantastic to work with as they have an excellent response rate for any enquiries or quotes. Their materials are always high quality and we have never had any issues. We have always looked around and Rocket is the best value for money!”

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“Jenny Feist was extremely helpful in helping with our order, and we are really pleased with the medals we have received.”

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thanks Alice, its was lovely working with you on your medals and hope I can be of further help in the future, jenny

“What an amazing service! Great customer support throughout the process, straight forward process, and wonderful end product. Highly recommended! Mind Pembrokeshire”

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“I was only involved in the design/concept of the Secretarybird badge which went very smoothly from the outset. Corrections and amendments implemented nicely and timeously. I have seen the final product which looks excellent. Mel Tripp”

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“Rocket Charities gave friendly, efficient service and provided a bespoke design to our exact requirements.”

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thank you for your lovely review, it was great working with you and hope we can be of help again in the future

Rocket Charities is rated 4.9 based on 216 reviews