Signature by Robinson's Reviews

Name: Signature by Robinson's
Address: Floristry CentreBallapaddagCooil RoadBraddan, Isle of Man
Rating: 4.76

4.8 Rating 783 Reviews

95 %

of reviewers recommend Signature by Robinson's

Company Reviews

Metrics

Info

4.8

Based on 783 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Signature by Robinson\'s Reviews$

About Signature by Robinson's:

Signature by Robinson's provides the freshest flowers, fruit baskets and hampers at great prices, incredible quality and reliability for delivery throughout the Isle of Man

Amazing selection, award winning quality, and our freshness guarantee.

Visit Website

Phone:

01624 626908

Email:

mark@robinsonsflowers.im

Location:

Floristry CentreBallapaddagCooil RoadBraddan
Isle of Man
IM4 2AF

Signature by Robinson's 5 star review on 17th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were dead when they arrived”

Helpful Report

Posted 1 month ago

“Flowers are always lovely however instructions are never never followed. Twice now I asked for a late morning delivery as my mum is frail. Both times they delivered at 9am. I ask that they ring and ring the doorbell as she is hard of hearing and they don’t do either - the first time they left her flowers on the doorstep in the pouring rain, they were ruined but thankfully were replaced when I made a complaint.”

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Posted 1 month ago

“Ordered flowers for our wedding anniversary unfortunately my wife's flowers didn't arrive other people who had ordered from other suppliers flowers arrived. My wife thought I had forgotten and it put a damper on things I had to tell her spoiling the occasion. As they were meant to be delivered on Friday I rang on Saturday and left a message someone rang me on Monday and said they didn't know what happened but were sorry. The flowers arrived on Saturday lunchtime it was too late”

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Posted 6 months ago

“Some of the rose heads were already dying and the bouquet itself only lasted for about 2-3 days before being binned. Very poor”

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Posted 2 years ago

“Missed guranteed delivery date for a birthday. Wouldn't bother using again”

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Posted 3 years ago

“Flowers were great but they were for my wife’s birthday and were delivered to the wrong house . I eventually got them late that night thanks to a nice neighbour . I tried to call several times during the day and no answer so I filled in a form on email to complain and again had no response and just received an email today asking for my review so here it is !!!”

Helpful Report

Posted 3 years ago

$Read Signature by Robinson\'s Reviews$

Hi Mark, Many thanks for your review and for bringing this to our attention. We are very sorry to hear that you experienced problems with your order and that you were unable to get through to us at the time. Please confirm if the flowers were of satisfactory condition, if not we would be more than happy to deliver a complimentary replacement bouquet. - Customers Services Robinsons Floristry

Posted 3 years ago

“Flowers were pretty poor tbf, costed about £40 inc vase and died after 2 or 3 days”

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Posted 3 years ago

“I odered some flowers for my friend who had a baby. Order no 90033152. The flowers were Baby Boy Rufus Rabbit Gift set. I also paid extra to have a balloon. My friend only received the flowers with no teddy and no balloon. I left a message that day to complain and asked for someone to call me back and rectify this and I never received a phone call. Exteremely dissappointed and I wouold never use your sevices again.”

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Posted 3 years ago

“Incorrect flowers delivered to those chosen online. Very disappointing as specific flowers had been chosen for a persons favourite flowers”

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Posted 3 years ago

“No delivery made and poor communication from this company when trying to ascertain why my order was not delivered, it was a very distressing experience for me as I am elderly, have used this company previously but doubt I would do again.”

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Posted 4 years ago

“I had to cancel my order, which I did at approximately 6:16 a.m. IOM time. The reason for the cancellation: the recipient was out of town, which was indicated in my email to you. I was charged for the delivery. I feel as though you were given enough time to cancel. I'll now take my business elsewhere. Thank you.”

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Posted 4 years ago

“I ordered Yellow Roses but peach Ines arrived. I am 100% certain I ordered yellow roses as I only ever buy yellow”

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Posted 7 years ago

Signature by Robinson's is rated 4.8 based on 783 reviews