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Red Star Financial Services Reviews

4.9 Rating 405 Reviews
98 %
of reviewers recommend Red Star Financial Services
4.9
Based on 405 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Red Star Financial Services Reviews

About Red Star Financial Services:

Combine the trustworthiness of a traditional broker with the ease of a comparison service – and you have Red Star Financial Services.

Our experienced team help people find the best deals on loans, mortgages and insurance.

Visit Website

Phone:

0161 823 1733

Email:

hello@redstarfs.com

Location:

Boardwalk,
21 Little Peter Street,
Manchester
United Kingdom
M15 4PS

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Anonymous
Anonymous  // 01/01/2019
To Mr Rhys Grimshaw thank you for helping me to get my metLife policy your explanation was quite clear and understood you was professional in every aspect I appreciate all the information you give to me thank you pal 😀
Helpful Report
Hi Mark, Thank you for your wonderful 5-star review! We're so pleased to hear that Rhys was able to assist you with your MetLife policy and that his clear explanations made everything easy to understand. It's fantastic to know you appreciated his professionalism! If you have any more questions or need assistance in the future, feel free to reach out anytime. We’re here to help! Best regards, The Red Star Financial Services Team
Rhys grimshaw was very polite and helpful in setting me up with new policy
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Hi Linden, Thank you for your fantastic 5-star review! We're delighted to hear that Rhys was polite and helpful in setting up your new policy. It's wonderful to know that he made the experience smooth for you. If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, The Red Star Financial Services Team
The lady who I spoke with 3 times over the phone was lovely. She made the whole progress easy and was very nice to talk to. Often laughing and joking along side the progress. She deserves some kinda bonus.
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Hi Conor, Thank you for your wonderful 5-star review! We're so pleased to hear that our team member made your experience enjoyable and easy. It’s great to know that laughter and a friendly approach can make a difference during the process! We truly appreciate your kind words and suggestion for a bonus – our team deserves all the recognition for their hard work! If you need anything else or have more questions in the future, feel free to reach out anytime. Best regards, The Red Star Financial Services Team
Rhys Grimshaw thank you for helping me set up my Metlife policy. You explained in detail and answered all my questions professionally and with humour. I'm glad i signed up especially with the fantastic benefits that is included in the policy.
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Hi Grace, Thank you so much for your amazing 5-star review! We're thrilled to hear that Rhys was able to assist you with your Metlife policy and that his detailed explanations and sense of humor made the process enjoyable. It's fantastic to know you're happy with the benefits included in your policy! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re always here for you! Best regards, The Red Star Financial Services Team
Great+service.+Clear+concise+and+very+helpful.+Thank+you+
Helpful Report
Hi Ian, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our service clear, concise, and helpful. Your appreciation truly motivates our team to continue delivering top-notch support. If you ever have more questions or need assistance down the line, don't hesitate to get in touch. We're always here for you! Best regards, The Red Star Financial Services Team
Rio and dale
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The customer service I received was amazing. The person who dealt with my query Louis Vaughan was so professional, polite and answered all my questions in a way that was respectful and helpful
Helpful Report
Hi Jade, Thank you so much for your fantastic 5-star review! We're delighted to hear that you received amazing customer service from Louis. His professionalism and respectful manner are qualities we truly value in our team. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Red Star Financial Services Team
Lewis was very helpful. Excellent service, highly recommend. He was not pushy at all.
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Hi Ashley, Thank you for your fantastic 5-star review! We're delighted to hear that Louis was helpful and provided you with excellent service without being pushy. Your recommendation means a lot to us! If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're always here to assist you! Best regards, The Red Star Financial Services Team
Would highly recommend Red Star Financial Services. Their staff were so helpful and took the time to explain all options regarding the life insurance policies I held and what policies would be more suited to my personal situation.
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Hi Victoria, Thank you for your amazing 5-star review! We're so glad to hear that our staff were helpful in explaining your life insurance options and finding policies that suit your personal situation. It’s important to us that our clients feel informed and supported every step of the way. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team
Such a simple and straightforward process . Rhys explained everything and made it a simple and easy process.
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Hi Deborah, Thank you for your wonderful 5-star review! We’re thrilled to hear that Rhys made the process simple and straightforward for you. Clear communication is key, and it’s great to know you felt supported throughout. If you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help! Best regards, The Red Star Financial Services Team
Dealt with a girl called Stephanie who was polite,honest and most importantly she was not the pushy type of advisor she gave me the time to take everything in and called me back at a time and date convenient for myself, from then on the process kept being positive
Helpful Report
Hi Allan, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Stephanie provided you with polite and honest service without being pushy. It's important to us that our clients feel comfortable and supported during the process, and it’s fantastic to know that you had a positive experience throughout. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, The Red Star Financial Services Team
Easy friendly service
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Hi Andrew, Thank you for your fantastic 5-star review! We're delighted to hear that you found our service easy and friendly. Making our clients feel comfortable and supported is always our priority. If you have any questions or need assistance in the future, please don't hesitate to get in touch. We're here to help! Best regards, The Red Star Financial Services Team
Excellent service explained everything to me so I understood it all before taking out the policy.
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Hi Andrew, Thank you for your fantastic 5-star review! We’re delighted to hear that our service was able to explain everything clearly to you, ensuring you felt confident before taking out your policy. It’s our goal to keep our clients well-informed and supported throughout the process. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Best regards, The Red Star Financial Services Team
Red star have been nothing short of exceptional in reviewing my life insurance and making sure I’m well informed and supported whenever needed I have been speaking with 2 different operators and both get 5 stars from myself and I would definitely recommend them to others brilliant service. I want to mention their names but I have forgotten which is bad but they are definitely good team members
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Hi Dean, Thank you so much for your exceptional 5-star review! We’re thrilled to hear that our team has been able to support you effectively and keep you well-informed regarding your life insurance. It's wonderful to know that both operators you engaged with made such a positive impact. We truly appreciate your recommendation and your kind words regarding our team members! If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Red Star Financial Services Team
Call handler was kind explained everything very well spoke clear and helped me get the best deal
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Hi Lyndsay, Thank you so much for your wonderful 5-star review! We’re glad to hear that our call handler was kind and able to explain everything clearly for you. It’s our priority to ensure our clients feel supported and get the best deals possible, and we appreciate your recognition of that. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're here to help! Best regards, The Red Star Financial Services Team
Louis, had been Amazing!!! He is reassuring, and accommodating. He is an asset to the company
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Hi Angella, Thank you for your amazing 5-star review! We’re thrilled to hear that Louis made such a positive impression on you. His reassuring and accommodating nature truly makes a difference, and it’s wonderful to know that you recognize him as an asset to our team. If you need anything else or have further questions in the future, please don’t hesitate to reach out. We’re always here to support you! Best regards, The Red Star Financial Services Team
Made things simple answers all my questions very polite and easy to talk to and understand
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Hi Denise, Thank you for your fantastic 5-star review! We're delighted to hear that we were able to make things simple for you and that our team was polite and easy to communicate with. Clarity and understanding are key in our service, and your feedback reinforces our commitment to providing just that. If you ever have more questions or need assistance down the line, please feel free to reach out. We're always here for you! Best regards, The Red Star Financial Services Team
Lewis who I spoke to was great explained everything that I needed explaining and was always asking if I was understanding and if the insurance was the right thing for me
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Hi Sophie, Thank you for your wonderful 5-star review! We’re so pleased to hear that Lewis provided you with clear explanations and ensured you felt confident in your insurance decisions. Supporting our customers with understanding is a priority for us, and it's great to know Lewis excelled in this. Should you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team
Good morning I had an amazing experience with Red Star especially with Rhys he was very informative and just purely and truly helpful with my life insurance. From start to finish he made me feel at peace with my decisions. I would give this a 10 star if I could
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Hi Sannie, Thank you for your stellar 5-star review! We’re absolutely delighted to hear that you had such an amazing experience with Rhys. It's wonderful to know that he provided you with the information and support you were looking for, making your life insurance decisions feel peaceful. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Best regards, The Red Star Financial Services Team
Had my life insurance sorted by Rhys Grimshaw, went through everything and was easy to talk to and let me know all the information available, made it such an easy process.
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Hi JM, Thank you for your fantastic 5-star review! We're thrilled to hear that Rhys made the process of sorting your life insurance so easy and enjoyable for you. Clear communication and being approachable are key aspects of our service, and it's great to know that Rhys delivered on that. If you have any more questions or if there’s anything else we can assist you with in the future, please feel free to reach out. We're always here to help! Best regards, The Red Star Financial Services Team
Red Star Financial Services is rated 4.9 based on 405 reviews