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reboxed Reviews

4.3 Rating 326 Reviews
80 %
of reviewers recommend reboxed
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Email:

support@reboxed.co

Location:

ground floor lower, 111 charterhouse street,
ground floor lower, 111 charterhouse street
London Borough of Islington
ec1m 6aw

Sadly the phone was locked to another network and couldn't be unlocked by Reboxed. Their customer service system is so clunky and slow that this process took several days to run its course. I have cancelled my order and am still waiting for a refund!
Helpful Report
Posted 1 year ago
Hey James, Thanks for your review. We're really sorry to hear that your service didn't quite hit the mark on this occasion. We can see that you have been refunded in full for your purchase. However, we agree that our return process needs to be speedier for customers, so we've implemented changes internally to ensure that we're providing a seamless experience for our customers. We thank you for your feedback and hope that you'll give us another try in the future. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
Great service product and price. Iphone was like new, arrived promptly with good comms. Highly recommended.
Helpful Report
Posted 1 year ago
Hey Keith, Thanks for your review. We're thrilled to hear that you're happy with your Reboxed device and the service that we've provided 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
Phones are neat and good conditions
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Posted 1 year ago
Hey Peter, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
I am always suspicious of buying secondhand, sight unseen! I purchased an iPhone 11 in good spec for my grandson’s birthday. The phone arrived in a presentation box, in as new condition. The only indication that it had been used was the battery was at 87%. Reboxed is now my go to phone supplier. Very impressed and recommend. It also comes with a years warranty.
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Posted 1 year ago
Hey Ray, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device and you're even more pleased with the battery health and the service that we've provided 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
So happy with my new phone. I got a “Like New Blue Titanium iPhone 15 pro” and it is definitely like new! The maximum battery capacity is 100% and I just love everything about it. Would highly recommend!!!
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Posted 1 year ago
Hey Candice, Thanks for your feedback. We're thrilled to hear that you're loving the quality of your Reboxed device 🎉 We hope to see you shopping with us again in the future. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
Reboxed i like your thing
Helpful Report
Posted 1 year ago
Hey Emmanuel, Thanks for your review. We're thrilled to hear that you're happy with our service 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
Great phone. Great service
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Posted 1 year ago
Hey Matthew, Thanks for your review. We're thrilled to hear that you're loving your Reboxed purchase 😊 We hope to see you shopping with us again soon. Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
I say have got a brand new iPhone 15 pro instead of used iPhone instead! The timing of delivery, packaging was too good. This is my second device from reboxed. Well done!
reboxed 5 star review on 6th February 2024
Helpful Report
Posted 1 year ago
Hey Shezan, Thanks for your feedback. We're really happy to hear that our service hit the mark and you're completely happy with your Reboxed device 😊 Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
Asked for order to be stopped within an hour of purchase. Not possible. Phone despatched and returned quickly. Now waiting over 10 days for money to be refunded.
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Posted 1 year ago
Excellent value and looks and works like new.
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Posted 1 year ago
Out of the box the phone was very dirty with finger prints all over. A bit disappointing considering it was at the top end of the price range.
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Posted 1 year ago
We got a phone from Reboxed last year and it was fine so we decided to get another for my son. This one was not good at all. We tried various SIM cards, none of which worked. We updated the phone software and this had no effect. We then tried a reset which made the phone totally unusable. We returned the phone for a refund but are yet to hear anything.
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Posted 1 year ago
I was surprised by the absence of a charger and an instruction manual. I bought a charger and it stopped working once 27% had been reached and hasn't worked since. I don't know if the problem is with the charger, the phone or the cable supplied with the phone.
Helpful Report
Posted 1 year ago
Hey, Thanks for your review. We're really sorry to hear that you're experiencing issues with your device. Please get in touch with us via the link below and we'll investigate this right away for you. https://reboxed.co/pages/contact-us Best wishes, Reboxed Customer Experience team 🌍
Posted 1 year ago
Really good phone, good service and I love the box it comes in
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Posted 1 year ago
The phone is good condition, another thing that can improve is by stating the battery health in the specifications of the item, so that the buyer will have a fair view of the battery health
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Posted 1 year ago
Excellent service and quality from start to finish and I love my new phone!!
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Posted 1 year ago
Really in love with the phone and the battery life is so good. From the time I leave the house up till when I return in the evening, it still has high percentage remaining.
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Posted 1 year ago
Lots of choice but I waited to get an iPhone 12 in a great condition. Good value for money and arrived quickly in a strong box to ensure it was not damaged. Would recommend this company.
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Posted 1 year ago
The phone works perfectly. Looks so new with no scratch
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Posted 1 year ago
Bought a phone in “great condition” which was skeptical about. But it is good as new and amazing condition!
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Posted 1 year ago
reboxed is rated 4.3 based on 326 reviews