Real Travelling Reviews

Name: Real Travelling
Address: 121-123 Mount Pleasant, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 430 Reviews

79 %

of reviewers recommend Real Travelling

4.7

Based on 430 reviews

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About Real Travelling:

Be a real traveller - small group adventures for 18-30s

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01892 280555

Email:

hello@realtravelling.com

Location:

121-123 Mount Pleasant,
Tunbridge Wells
Kent
TN1 1QR

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Real Travelling 5 star review on 4th September 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elisha was quick to deal with our query and responded adequately. Booking was swift and easy.”

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Posted 1 year ago

Hi Amy, thanks for your review! We will make sure to pass this on to Elisha 😃

Posted 1 year ago

“Japan 13 day budget tour Had a really great time on this trip it was my first time using a travel group to visit a country, Ricardo and Cryss were fabulous guides with a lot of knowledge and recommendations on where to go during free time! They were great at navigating the group from A to B. Some of the meet up times do start early (as a heads up)but i felt this was essential to make sure time was used efficiently and more areas were covered during the group activity times. You get to see lots of different areas on the tour which gives you a great taster in every location. The hostels included are very clean with great showers/facilities but beds not that comfy (flat mattresses are standard in japan so pack a travel single mattress topper if this would be an issue for you! )The group i travelled with were a lovely bunch of people even a whats app group is created prior to the trip starting which is a great ice breaker! Would recommend this trip for anyone wanting to get the most out of Japan on a smaller budget!”

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Posted 1 year ago

Hi Hannah, we're so glad you had an amazing time in Japan! Thank you for the review 😊

Posted 1 year ago

“Great service. Never disappointed and they are always there to help with any questions!”

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Posted 1 year ago

Thank you for your lovely review, Chelsie!

Posted 1 year ago

“Very easy to navigate.”

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Posted 1 year ago

Hi Whitney, thank you for your review!

Posted 1 year ago

“Amazing! The staff are incredible and so helpful. Couldn’t recommend enough. Becca has been fantastic in helping me plan my trip too! X”

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Posted 2 years ago

Hi Stephanie, thank you so much for your review! We will be sure to pass on your lovely feedback to Becca 😊

Posted 2 years ago

“TESS WAS GREAT, SHE WENT ABOVE AND BEYOND TO HELP ME WITH MY TRIP. CANT THANK HER ENOUGH FOR HER HELP.”

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Posted 2 years ago

Thank you for your review! We will make sure to pass this on to Tess :)

Posted 2 years ago

“Incredibly helpful throughout the whole process, not just with the actual assistance the company provides but through the communication and transparency they've shown thus far.”

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Posted 2 years ago

Hi Jacob, thank you for your review! We hope you have an amazing trip

Posted 2 years ago

“Becca was really good with all the questions I had about the trip and answered them fully without pushing me into booking anything. I decided on the Thai Experience and looking forward to it! Thank you Becca!”

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Posted 2 years ago

Hi Charlotte, thank you for your review! 😊 We will make sure this is passed on to Becca!

Posted 2 years ago

“The tour guides were excellent! Very knowledgable. They would help you with anything and everything. Couldn’t thank them enough! However the communication between travellers and the company was terrible. We were supposed to be contacted before we arrived in Bangkok. We weren’t told our group was mixed with another company called Gap360. It’s not a problem, except we only found the group because one of the organisers had WhatsApp messaged one of us and they recognised her photo. Expectations were not managed; for example the “7 hour bus journey to the islands” is actually “18 hours, 2 hour bus, 5 hours in Bangkok, 7/8 hour over night bus etc”. It was a shock. Also we missed the full moon party on Koh phangan, the hotel was awful, dirty, and uncomfortable. We spent 3 days here with no plans. We were also told no hostels, however we were put in a hostel in Koh samui, which was awful. It was our last stop in Koh samui for those on the 15 days tour. We only spent an afternoon in Koh samui. The next day we were at Angthong marine park from Koh samui. The day after we went straight to fly home due to work. It was so disappointing to fly all the way from London and only spend an afternoon on Koh samui, and waste 3 days on Koh phangan when there was no full moon party. If there is no full moon, there should be a second option. The last place people stay on the 15 day trip is really poor. We paid for a different hotel. Angthong marine park wasn’t really worth it because it was on the last day of our trip. I wouldn’t say this trip is value for money.”

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Posted 2 years ago

Hi Katie. Thank you for taking the time to leave a review. We're really pleased to hear your tour guides were great! In regards to the other comments, all the necessary information is provided before travel, and available at any time. - In the welcome email you received, it said about our sister company, Gap 360, and that some travellers may be joining from there. - The bus journey in the itinerary was outlined as approximately 14 hours, not 7 hours. It is unfortunate it took 18 hours but as you can appreciate when travelling to exotic places, some delays and unforeseen circumstances may occur, especially as countries reopen after the pandemic. Small delays like this are common when travelling to destinations like Asia. - The itinerary on the website outlines how much time is spent on Koh Samui, which is available before booking. - We never guarantee our trips coincide with a full moon party, although most departures coincide with a moon party of some form (Full Moon, Half Moon, or Black Moon). Again this information is available on the website before booking. We believe this information is easy to find in your emails and online account, however, we shall pass on your feedback to our product and operation teams, to review where we display our key trip information, and to ensure that it's easily accessible for all our future travellers. Thank you again for your feedback and for leaving a review.

Posted 2 years ago

“Booked this as a surprise for my grandson. Very accomodating and helpful staff”

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Posted 2 years ago

Thanks so much for your review!

Posted 2 years ago

“Great- they made everything very easy and were very efficient!”

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Posted 2 years ago

Thank you for your review! 😊✈️

Posted 2 years ago

“The advisor, Jane, was very helpful and tolerated our many requests!”

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Posted 2 years ago

Thanks for your review, we're happy to help! 😊

Posted 2 years ago

“The booking process is super easy and email responses are super quick!”

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Posted 3 years ago

Thanks for your review! 😊

Posted 3 years ago

“Great communication but not pushy, lots of options to choose from and really helpful team to help decide!”

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Posted 3 years ago

Thanks for your review Lucy, we really appreciate it! 😊

Posted 3 years ago

“Amazing customer service!”

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Posted 4 years ago

Thanks for your review Leah! We really appreciate it 😊

Posted 4 years ago

“So many amazing trips & deals available! All the information is clearly available and all the reps are friendly & helpful with fast responses- I can't wait for my trip!”

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Posted 4 years ago

Thanks for your review, Megan! Hope you have an amazing trip 😁

Posted 4 years ago

“Exciting trips and helpful agents... Tqvm..”

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Posted 4 years ago

Thanks for your review! 😊

Posted 4 years ago

“Good information and easy website to navigate!!!”

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Posted 4 years ago

Thanks for your review! 😊

Posted 4 years ago

“Emma was a fantastic travel advisor, helping me every step of the way. This is a great company to book with and I highly recommend if you’re looking to travel!”

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Posted 4 years ago

Thanks for your lovely review Sophie! 😊🏝️

Posted 4 years ago

“Very good”

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Posted 4 years ago

Thanks for your review! 😊

Posted 4 years ago

Real Travelling is rated 4.7 based on 430 reviews