Real Travelling Reviews

Name: Real Travelling
Address: 121-123 Mount Pleasant, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 430 Reviews

79 %

of reviewers recommend Real Travelling

4.7

Based on 430 reviews


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About Real Travelling:

Be a real traveller - small group adventures for 18-30s

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Phone:

01892 280555

Email:

hello@realtravelling.com

Location:

121-123 Mount Pleasant,
Tunbridge Wells
Kent
TN1 1QR

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Real Travelling 5 star review on 4th September 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful and”

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Posted 4 years ago

Thanks for your review :)

Posted 4 years ago

“Very polite and helpful with all my questions and queries”

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Posted 4 years ago

Thanks for your review!

Posted 4 years ago

Thanks for your review! 😊

Posted 4 years ago

“Really easy and straight forward to book. All the staff have been really helpful to help me pick the trips to suit what I want to do- nothing has been too much trouble.”

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Posted 4 years ago

Thanks for your review Eleanor, we're happy to help!

Posted 4 years ago

“Was not impressed with the guide (Braam) at all. He kept changing the itinerary, which is absolutely fine, but getting information from him was just like pulling teeth. We kept having to ask separately because he never once sat us all down and said 'ok so this is what we're doing tomorrow...' He clearly is very inexperienced, so maybe should be paired up with someone who actually knows what they're doing.”

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Posted 4 years ago

Thank you for your feedback. We're sorry to hear that you were not impressed with your guide. We will take your comments on board and discuss the issue with our local team. We do, however, hope that you enjoyed your time at the reserve and in South Africa as a whole :)

Posted 4 years ago

“Booking my tour, had lots of help from Emma on LIVE chat with any questions I needed answering, and also from Katie after the confirmation was received, very helpful team.”

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Posted 4 years ago

Thanks for your review Charlotte. We'll pass your message on to Emma and Katie :)

Posted 4 years ago

“I had lots of questions and Emma was always very helpful and made the whole booking process easier! Thanks Emma for all of your help and can’t wait for the trip!”

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Posted 4 years ago

Thanks for your review Rosie, we'll make sure we pass it on to Emma! If you need anything else at all before your trip just let us know :)

Posted 4 years ago

“5 star service from Emma and Katie. Me and my friend have finally booked our dream trip for our 30ths next year and both these girls couldn’t of been more help. I wouldn’t think twice about recommending this company to friends and family the whole process has been smooth and simple, thanks to Emma and Katie Thank you ladies”

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Posted 4 years ago

Thanks for your review Niamh. We've passed your message on to Emma and Katie. We bet you can't wait to go away! If there's anything we can do to help before you go just let us know :)

Posted 4 years ago

“The Real Traveling team were fab from start to finish. They were on hand to answer any of my questions (especially about what to pack). I went on the Hello Philippines trip and had the best time of my life. Can’t wait to pick my next one!”

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Posted 4 years ago

Hi Lucy - thanks for your review! We're pleased to hear that you enjoyed your time in the Philippines, it is such a beautiful place! Let us know when it's time for your next trip and we'll be happy to give you some ideas!

Posted 4 years ago

“I was really worried that the experience holiday to Thailand may have not lived up to its promises...however Intro Travel and the tour were amazing, well planned, good timing, perfect connections, excellent tour guides, little surprises along the way, it was everything and so much more... one of the best holidays. I was travelling independently and the group interaction was amazing/ the tour leader was all inclusive with the right balance of looking after people/ making sure people were informed and safe/ and fun. There was a good mix of tourist sights but also a good mix of more off the beaten track experiences too. Literally could not praise this company high enough for the effort and organization that went into creating a 10/10 holiday/experience.. everything was top marks, the cooking class/ temples/ yoga/ massage/ accommodation/ meals/ sights and places taken... well done”

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Posted 5 years ago

Thank you so much for your lovely review Nola, we are so happy to hear that the trip to Thailand lived up to your expectations!

Posted 5 years ago

“Easy to book but needs to be clear that passport details will be needed as I’ve booked but still waiting for passport to arrive so can’t enter details for a while”

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Posted 5 years ago

Hi Jake, thank you for your review and feedback, we will take this on board 😊

Posted 5 years ago

“Excellent fast service”

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Posted 5 years ago

Thank you for your review Katie! We hope you have an amazing time on your trip ✈️

Posted 5 years ago

“Amazing service”

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Posted 5 years ago

Hi Millie, thank you for your review! We hope you have an amazing time on your trip 😊

Posted 5 years ago

“The booking process was incredibly smooth. Everything was so clear on the screen. I knew what all of my booking options were without having to search for them. I knew exactly how much my trip will cost me. I can’t wait to get to Thailand with Real Travelling. Thank you for making finding the perfect trip so easy and effortless.”

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Posted 5 years ago

Hi Alycia, thank you so much for your review. We are so happy to hear that we made booking your perfect trip easy and effortless! Don't forget to keep in touch and have an amazing time in Thailand ✈️

Posted 5 years ago

“It was very easy to book. It was quick as well. I liked that it had the option to add I was travelling with a friend Rather than emailing after to say I had booked with a friend”

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Posted 5 years ago

Thanks for your review Charlotte!

Posted 5 years ago

“Couldn't be more helpful if they tried. Nothing for these guys is too much to ask! Excellent customer service :)”

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Posted 5 years ago

Thanks for your review - that's great to hear!

Posted 5 years ago

“Great. Responsive staff and gave clear helpful information to make the booking as easy and quick as possible.”

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Posted 5 years ago

Thanks for your review, we really appreciate it! 🙌

Posted 5 years ago

“Very easy to do and Katie has been really helpful. Had all my questions answered.”

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Posted 5 years ago

Thanks for your review - we'll pass it on to Katie :)

Posted 5 years ago

“Very easy to deal with. quick replying to emails and were always very informative”

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Posted 5 years ago

Thanks for your review!

Posted 5 years ago

“Overall, realgar experience was everything i hoped it to be. Unfortunately, I was submitted into hospital halfway through my trip. However, up to that point i was having the time of my life. With realgar you get enough freedom to do your own thing but also have the helpfulness of a tour guide to be with you on excursion days. I would most definitely go with realgap again. The only thing I was slightly disheartened about was the 'hidden extras'. For example, we went to Bangkok's sky rise hotel and a show to see the ladyboys which was about £50 each, but some people from the group googled prices and it was about almost half what we payed. When I was in the hospital realgap had emailed me and sent another tour guide to sit with me. The only other thing I would say is because whilst i was in hospital my group took a trip 12 hours down South, realgap did not offer me a way to go and meet with them once discharged so instead i got a flight home.”

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Posted 5 years ago

Hey Kiera. We're glad to hear that you enjoyed your trip to Thailand and sorry that you were unwell whilst you were out there. We're always on hand to help in those situations and are glad that you found our correspondence and the extra guide who was sent to accompany you at the hospital helpful. We did offer to assist you to either rejoin the tour or fly home once you were discharged and we're glad that you are now feeling much better :) If you'd like to go back to Thailand (or somewhere else!) in the future, just let us know and we'll be happy to help.

Posted 5 years ago

“I have asked many questions on a Saturday when they are closed and they have all been answered helpfully by 9:30 Monday morning!”

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Posted 5 years ago

Thanks for your review Ellen - we're always happy to help!

Posted 5 years ago

Real Travelling is rated 4.7 based on 430 reviews