Real Travelling Reviews

Name: Real Travelling
Address: 121-123 Mount Pleasant, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 430 Reviews

79 %

of reviewers recommend Real Travelling

4.7

Based on 430 reviews

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About Real Travelling:

Be a real traveller - small group adventures for 18-30s

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Phone:

01892 280555

Email:

hello@realtravelling.com

Location:

121-123 Mount Pleasant,
Tunbridge Wells
Kent
TN1 1QR

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Real Travelling 5 star review on 4th September 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter has booked 2 holidays with this company. However she wanted to change the second holiday from five weeks to three weeks because she is going to struggle financially. It is not until end of January but they want to charge her £199 Pounds to change it. This is disgusting and probably to pay the agent commission- pure greed”

Helpful Report

Posted 5 years ago

Thank you for this feedback. One my colleagues has already been in touch with your daughter today directly about this matter and has resolved this issue with her. Due to a change of trip she was looking to do, and not a change of duration, this would have been a cancellation as the local team have already arranged parts of her trip. Despite this, we are really pleased to resolve this matter with her and find a solution that helps her with her travel plans. We hope this addresses your concerns but if you need further clarification please let us know.

Posted 5 years ago

“Although I enjoyed the site seeing aspects of the trip and the yoga classes, this trip is unfortunately not worth the money at all. I was expecting the accommodation to be basic, but it was poor. The sheets were not clean when I moved to my shared room, the bins were not emptied regularly which is not good as you have to put toilet paper there not the toilet and the bathroom was filthy. There were cockroaches in the bathroom and our room. Also the water didn't always work so you couldn't always take a shower. I was excited to try the traditional Indonesian food in the canteen which they do offer, but people on the program got food poisoning regularly and had to see a doctor so I ended up having to eat out a lot which makes the trip more expensive. The coordinators in Penestanan were very friendly but had poor English. This didn't bother me most of the time at all but it only became a problem when I was trying to book a taxi to the airport. They told me a taxi was booked but it didn't show up. I called the office and they couldn't understand me at all and hung up the phone, when I called back they didn't answer. The activities planned are good, but honestly if you are planning to go to Bali you can book these excursions so much cheaper yourself so I would recommend that. The plus points were that I met some lovely people, I was just disappointed that the trip was not worth the money.”

Helpful Report

Posted 9 years ago

“This trip is grossly overpriced. Activities that are claimed to be included (and you believe you have already paid for) in your itinerary are not actually included and the optional activity prices in the itinerary are significantly less than what you are actually charged. In no way is this trip value for money. If I had done this as a solo traveller I estimate it to cost £750-800 all in, which is about £400 less than I paid, not including spending money on top. I didn't buy many things becuause I'm travelling for another 2 months and didn't want to carry things. I loved China, the culture and people. If you are thinking about backpacking in China, do it as a solo traveller. It's totally safe, there is minimal crime and I felt at ease the whole time when mooching around by myself. I would not recommend the Dragon Trip if you are on a budget!!”

Helpful Report

Posted 9 years ago

Hi Jenny, Thank you for your feedback. We’re glad that you enjoyed your time in China. It really is a beautiful country with fantastic culture and people! We were surprised to hear that you felt dissatisfied with the cost of the trip. While we appreciate that you could travel solo more cheaply, our trip organises everything for you and includes a dedicated tour guide, the support of an in-country team, a 24-hour emergency support line in the U.K., as well as other services such as financial protection that secures your trip payments. We find that our travellers value this support and peace of mind when visiting a country where they are far from home and don’t speak the language. With regards to your comment about the optional activities, we have reviewed our information and found that it clearly states that optional activities are not included in the cost of the trip. We are currently reviewing these extra costs to ensure that they are up to date. Thank you again for your comments and we hope you enjoy the rest of your travels! Real Gap Experience

Posted 9 years ago

Real Travelling is rated 4.7 based on 430 reviews