“This is the second car in a month I had to buy , wouldn't refund or accept return of the other car I bought .. where the simple mistake of putting a battery in wrong fried the whole car . Simple mistake but not much in warning that could happen .”
Thanks for your review. We're sorry to hear you didn't have the best experience with your previous purchase, and we understand your disappointment.
We appreciate you giving it another try and hope this car provides many hours of enjoyment.
Thanks,
RC Geeks
“Will change my review once contacted rc geeks hopefully they will do the right thing by my lad and either send another or change it by from previous experience takes a while to swap something and my little boy isn't the most patient kid 🤣”
Thanks for your review. We’re sorry to hear about the issue and understand the frustration, especially when your little one is eager to get back up and running. We’ve already reached out to help get this resolved and will continue to assist as quickly as possible.
Thanks,
RC Geeks
Thanks for your review. We’re sorry to hear the product didn’t meet expectations, but we really appreciate your kind words about our communication and customer service. If there’s anything we can still help with, please don’t hesitate to get in touch.
Thanks,
RC Geeks
“Dear RC Geeks,
I would like to inform you that I have received the car I ordered. However, I had to pay an additional fee of €23.24 to DHL upon delivery.
This extra charge was not mentioned anywhere, and I had already paid for the shipping when placing the order on your website.
I would therefore kindly ask if it is possible to receive at least a partial refund of these additional costs.
Thank you in advance for your understanding.
Best regards,
Malinic Vasile”
Thank you for your review, and we’re sorry to hear about the unexpected charge.
Import duties and fees can apply to international deliveries and are set by local customs authorities, so they’re outside of our control. This is noted on all our product pages.
If there's anything else we can help with, please let us know.
Thanks,
RC Geeks
Thank you for your review!
We’re sorry to hear you didn't have the best experience.
We also apologise for the Royal Mail delivery mix-up, but we’re glad your order arrived in the end and hope you’re enjoying your car.
Thanks,
RC Geeks
“Found the rc car for my son. It arrived in good time & was well priced.
Within the first day we had problems with the battery only lasting 15-20 minutes. Then I realised a wheel had lost its drive rod/dogbone. Actually replaced this 3 times now. Also had to replace a differential gear & a pinion within the first week!!
Emailed them several times but no response. I wouldn't buy from them again as they have NO after care but claim they do. Still heard nothing, shame because he loved it yo start now my sons just disappointed with his birthday present & I'm out nearly £200........”