“The RC car i ordered arrived promptly but already looked a little used rather than brand new. It unfortunately did not last longer than 6 weeks of light use.”
Thanks for your review, and we're sorry to hear about this. Please reach out to our customer support team if you haven't already, and we'd be more than happy to look into this for you.
Thanks,
RC Geeks
Thanks for your review, and we're sorry to hear that you're disappointed. Please reach out to our customer service team if you haven't already so that we can help!
Thanks,
RC Geeks
“I was slightly disappointed that the packaging seemed to have been opened already. That always makes me think the item could be damaged. However it was a birthday present and I couldn’t tell my 10 year old that he couldn’t play with it as I wanted to return it. That’s what you get shopping online I suppose.”
Hi Gareth,
Thank you for your feedback, and we’re really sorry to hear about the packaging - especially as this was a birthday present. We completely understand how this could cause concern.
We’d like to reassure you that all our items are brand new. In some cases, packaging may appear opened due to quality checks or handling during transit, but the product itself is always unused.
We’re glad your child was still able to enjoy it, but please feel free to contact us directly - we’d be more than happy to help.
Thanks,
RC Geeks
