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Rapid IT Reviews

4.7 Rating 328 Reviews
99 %
of reviewers recommend Rapid IT
Company Reviews Product Reviews
1
 Metrics Info
4.7
Based on 328 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rapid IT Reviews

About Rapid IT:

We are a Lancashire-based, family-run business and are proud to hold over 20 years of award-winning service and experience. We are passionate about what we do, and this is recognisable in every aspect of our business.

Whether we are helping our customers save money with competitively priced equipment - or doing our bit for the environment by buying, recycling and extensively extending the life IT hardware, we really care about what we do.

We prioritise our exceptional customer service, aim to exceed any and all expectations and hope to create long-lasting relationships with our customers. Whether you’re looking for technology to serve your business, staff or students, we endeavour to take away some of the financial strain incorporated with replacing IT equipment whilst upholding extensive warranties.

For us, it’s not just about the quick sale of equipment. Instead, we care about your business or school having the best tech solutions to suit your budget. Because of this, we are here to help from start to finish, and long after that, to ensure all your technological needs are met.

Working alongside our community is very important to us, and we are the first to admit that IT systems and technical jargon can be confusing and time-consuming. To help, we are happy to offer free advice for schools or businesses looking for technological support.

By stretching budgets whilst simultaneously improving technology, schools & businesses can be left to focus on what really matters. Making IT simple for you is our top priority.

Visit Website

Phone:

1282798256

Email:

reece@rapidit.co.uk

Location:

Tech Warehouse,
Wyre Street,
Padiham
Lancashire
BB12 8DF

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Steven Shearer
Verified Buyer
“Happy with delivery was within 48hrs from order placed. Product not quite as described only a minor deal but still advert described DVD RW I received a DVD Rom this reads the CDs. so I can install the software but I can't burn data so i have had to purchases a USB DVD drive £22.00 Another Issue I had was windows would not activate I had to purchase a new license total of £8.50 from website London computers which I recommend they have legit windows license for cheap. The machine had minor marks & a frayed cable which I fixed with electrical tape. this was described int he advert which I accept I understood this was a 2nd hand recondition pc so I expected that. Overall All I am happy with the product for the price I paid £250 i 7 Processor 8gb Ram 240 GB SSD this is value for money you won't find a pc with this spec in your local computer store new. I would buy from this company again and recommend to my friends and family. 8 /10 My Score My Experience”
Helpful Report
Mr P B Anderson.
Verified Reviewer
“Without doubt this the best on line company to deal with ,being 96 I did some assistance which was freely and quickly dealt with ,I was aware at all times what was going on with my order ,and delivery was very fast, I repeat everything went so smoothly. Thanks for all concerned.”
Helpful Report
P Whitehead
Verified Buyer
“Great prices and swift service. Good quality laptop and all packaged well and in good working order. Third time I've ordered from here and never any problems.”
Helpful Report
D K Williams
Verified Buyer
“Very pleased with the laptop,only criticism that it was not activated with microsoft, details of the coa were not easy to read”
Helpful Report
Peter Bevan
Verified Buyer
“delivery was good item's are also nice and clean and in good working order”
Helpful Report
Steve Smith
Verified Buyer
“Machine works great straight our of the box - very pleased”
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Karl Taylor
Verified Buyer
“Only had the computer a few days. But really happy with the quality of the computer. It quick and in very good condition. Delivery was very quick and it was so well package there was no risk of any damage during transport Email a query that RapidIT responded to with 24 hours. I have nothing bad to say at all and will recommend to family and friends and will buy again.”
Helpful Report
Rick Corbett
Verified Buyer
“I've made a couple of purchases from this company before and have been very satisfied. This was the first time time I've ever experienced a problem... the HDD was faulty. It was replaced quickly within 2 days but the courier (Royal Fail) literally dropped it through my letterbox (even though I was in) - a drop of 3 feet. Luckily, the replacement HDD does not appear to have suffered any damager and I'm now a happy bunny in terms of the replacement PC itself. Improvement still needed on the returns/fault process.”
Helpful Report
Anonymous
Verified Buyer
“Excellent value product with first class delivery”
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Fiona Downie
Verified Reviewer
“Bought a refurbished HP Laptop great price and also repaired my broken laptop, first class service would recommend 101%”
Helpful Report
Ross Macfadyen
Verified Buyer
“Great products and speedy delivery.”
Helpful Report
Steve Hennessey
Verified Buyer
“I regularly buy refurbished PC's and they are always delivered very quickly. On a couple of occasions there has been issues with activation but any enquiries are dealt with quickly.”
Helpful Report
Anonymous
Verified Buyer
“This is the second purchase I've made with Rapid IT both have been very satisfactory, therefore, I would have no hesitation in recommending them.”
Helpful Report
Keith Scull
Verified Buyer
“Nice second user laptop, works well but could have done with a clean, screen, keyboard and case dirty!”
Helpful Report
Dave
Unverified Reviewer
“Thank you for my order Invoice No.163621. Which was received 26/02/19 in good order. It's a pleasure dealing with a company that gets things right first time and I hope to continue this relationship in future.”
Helpful Report
Brian Dunford
Verified Buyer
“I've always had good service from Rapid IT. This is the fourth computer I've bought from them. It arrived very swiftly, was exactly as described and works perfectly. I had a technical query on operating system activation and a quick call to the help desk sorted this out in seconds. I think their offering represents excellent value.”
Helpful Report
Chris Edwards
Verified Buyer
“Easy transaction, good solid refurbished kit. Excellent.”
Helpful Report
Anonymous
Unverified Reviewer
“Came super quick only 9 hours to arrive! I Recommend this website to everyone!”
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Anonymous
Verified Buyer
“Have no complaints what so ever ,my order came very quickly”
Helpful Report
Bob Tugwell
Verified Reviewer
“The time came to replace my ageing computer and a friend suggested that I contacted Rapid IT, he having dealt with the firm before and said nice things to me about them. The desktop that I bought from them was fine for about 10 months then it started to do 'funny things.' I contacted them and nothing was too much trouble including them being very polite to an ageing user! After eventually realising that it was looking like the hard drive, they sent me a replacement which I agreed to fit myself with their guidance, and when the 12 months warranty expired I was offered a couple of months more in case there were further problems....how often does this happen these days??? Pleased to say that all seems to be well now. I cannot overstate their willingness to help and keep me thinking well of them. I would have no hesitation in dealing with them again. Thank You Rapid IT!!!”
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Rapid IT is rated 4.7 based on 328 reviews
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