Rapid IT Ltd Reviews

4.70 Rating 232 Reviews
94 %
of reviewers recommend Rapid IT Ltd
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
on-time delivery
Customer Service
communication channels
Email, Telephone
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About Rapid IT Ltd:

We are a Lancashire-based, family-run business and are proud to hold over 20 years of award-winning service and experience. We are passionate about what we do, and this is recognisable in every aspect of our business.

Whether we are helping our customers save money with competitively priced equipment - or doing our bit for the environment by buying, recycling and extensively extending the life IT hardware, we really care about what we do.

We prioritise our exceptional customer service, aim to exceed any and all expectations and hope to create long-lasting relationships with our customers. Whether you’re looking for technology to serve your business, staff or students, we endeavour to take away some of the financial strain incorporated with replacing IT equipment whilst upholding extensive warranties.

For us, it’s not just about the quick sale of equipment. Instead, we care about your business or school having the best tech solutions to suit your budget. Because of this, we are here to help from start to finish, and long after that, to ensure all your technological needs are met.

Working alongside our community is very important to us, and we are the first to admit that IT systems and technical jargon can be confusing and time-consuming. To help, we are happy to offer free advice for schools or businesses looking for technological support.

By stretching budgets whilst simultaneously improving technology, schools & businesses can be left to focus on what really matters. Making IT simple for you is our top priority.

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Wyre Street

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The Computer was delivered the next day and works very well; so far I am very pleased with it.
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Laptop in very good condition. The touch-pad did not work properly at first but that was soon sorted out with a driver update. The packaging was a little scruffy but good enough for the job. Overall a very nice laptop for the price and i would definitely use Rapid IT again Steve
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Excellent service and value as usual.
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The HP 8200 Elite Ultra-Slim PC was delivered very quickly unfortunately the graphics kept flickering and had to be returned. A replacement PC was organised without any hassle. I found Rapid IT a pleasure to deal with
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The PC arrived on time but the recipient is missing.
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I have been buying from RAPID IT Ltd for a number times,and have found them excellent Laptops and and computers. I would not go anywhere else to purchase, J P Garnham
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I purchased an Acer Travemate on the 25th November, Received 3 days later, initial problem with activation, but with help their It Team problem solved very quickly
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Acer Travelmate BIC50, With much appreciated help from Rapids Reece Laurence my problem is now sorted.and I am pleased with price and delivery, and the laptop.
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Rapid IT ltd always has a quality products and also affordable. That's why i go for their products.
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The Acer Travelemate I have a problem with,I can not activate it, I e-mailed Rapid IT on the 27th November the day after I received It, still waiting for a annswer?
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I've purchased several PCs and laptops from Rapid IT over several years. They have always been exactly as stated, work well and jolly good value for money. I have never needed to invoke the warranty. The latest, an HP laptop , appears as good as new. Delivery is also impressive, always arrive in 24 hours. I have used the help desk just once and they sorted my query out right away. My next purchase will also come from Rapid IT and I recommend them to my friends.
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Easy transaction, bought 2 Lenovo pc towers, great value machines! Also phoned a few days later with an unrelated windows issue and Reece pointed me in the right direction. Will certainly use these guys again!
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Great product providing a very cost effective solution to my computing needs. Arrived in super fast time. A missing second HDD was dealt with promptly and efficiently. I feel a real measure of a company is how they look after the customer. Buy with confidence from Rapid IT.
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Had a few minor problems but soon sorted by the excellent customer support. I have purchased a few laptops from the company over a few years, always been excellent . Would highly recommend the company .
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Very fast delivery - ordered on Wednesday received pc on Friday. Pc very good condition and very fast. I don't normally write reviews but in this case I have to hand it to RAPIDIT for the value of the spec. of pc. I would recommend them to anyone seeking a fast/low cost pc. In the future I would certainly use them again
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Excellent delivery and customer service
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Always great service and products.
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Fantastic service, ask a question and it is dealt with immediately. High quality kit supplied, never had an issue, would recommend.
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Customer service = 5star price = 5star Delivery = 5star This is the 3rd item I have had from these guys, they are excellent
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System was good and so was the price support was excellent when I problem sort in Half hour delivery on time and one day
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Rapid IT Ltd is rated 4.70 based on 232 reviews