Rapid IT Reviews

Name: Rapid IT
Address: Tech Warehouse, Wyre Street, Padiham, Lancashire
Rating: 4.75

4.8 Rating 346 Reviews

99 %

of reviewers recommend Rapid IT

4.8

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rapid IT:

We are a Lancashire-based, family-run business and are proud to hold over 20 years of award-winning service and experience. We are passionate about what we do, and this is recognisable in every aspect of our business.

Whether we are helping our customers save money with competitively priced equipment - or doing our bit for the environment by buying, recycling and extensively extending the life IT hardware, we really care about what we do.

We prioritise our exceptional customer service, aim to exceed any and all expectations and hope to create long-lasting relationships with our customers. Whether you’re looking for technology to serve your business, staff or students, we endeavour to take away some of the financial strain incorporated with replacing IT equipment whilst upholding extensive warranties.

For us, it’s not just about the quick sale of equipment. Instead, we care about your business or school having the best tech solutions to suit your budget. Because of this, we are here to help from start to finish, and long after that, to ensure all your technological needs are met.

Working alongside our community is very important to us, and we are the first to admit that IT systems and technical jargon can be confusing and time-consuming. To help, we are happy to offer free advice for schools or businesses looking for technological support.

By stretching budgets whilst simultaneously improving technology, schools & businesses can be left to focus on what really matters. Making IT simple for you is our top priority.

Visit Website

Phone:

1282798256

Email:

reece@rapidit.co.uk

Location:

Tech Warehouse,
Wyre Street,
Padiham
Lancashire
BB12 8DF

Write Your review

Tell us how Rapid IT made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rapid IT 5 star review on 3rd February 2023

Chris Hunter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasin need of a new computer and a friend recommended I tried Rapid IT. I purchased a used Dell Insipron 1400, described as having some deep scratches on the lid but otherwise working well. It arrived in the minimum time quoted, very well packed. I could not find the scratches and it works perfectly. The only problem I have is that I am unfamiliar with Windows 11 (so far I don't like it) but I will get used to it. The result is that I have a perfectly working computer with a higher spec than I would otherwise had brought at half the price!”

Helpful Report

“Have dealt with Rapid IT for many years always with complete satisfaction. This purchase is no exception. Tony Beaumont”

Helpful Report

“Great product Excellent condition for second user machine Prompt service Nice to be able to buy from a knowledgeable local company”

Helpful Report

“Quick and easy purchase via website and items carefully and thoughtfully packed and ready for collection promptly. Set up of our New IT equipement was fast and no issues found with the quality of the products ordered. All items far exceeded our expectations for refurbished tech. Will definately use RapidIT again! Thankyou!”

Helpful Report

“works well, though have had a for about a week and so can’t comment on long term durability, etc. set up was straightforward, can get away with one person doing it all and was done relatively quickly. Would recommend”

Helpful Report

“Very polite and professional. Good value for money.”

Helpful Report

“Good service. Very happy with the delivery process. Dealt with concerns effectively.”

Helpful Report

“Great prices, great customer service, fast responses and rapid delivery! Thanks guys”

Helpful Report

“Great service and also very good prices, recommended”

Helpful Report

“Fabulous Service from Rapit IT High spec refurbished HP for a great price. The laptop was in near immaculate condition - webpage images didn’t do it justice! It looks brand new. Special shout-out to Reece for his knowledge, patience and great recommendation to suit my IT needs. Will be sharing this site with friends & family. Thank you 🌟🌟🌟🌟🌟”

Helpful Report

“Having dealt with this company in the past and being very satisfies, I needed a low priced PC for a customer. It arrived on my chosen day, was clean and with no damage. Works fine - many thanks”

Helpful Report

“Hi Rapid IT,it was an absolute pleasure to purchase my laptop and mini PC from yourselves. From ordering to collection I was impressed. Considering the units were refurbished they were in pristine condition and I shall have no hesitation in using your services in the future. Many thanks, Bernie”

Helpful Report

“Your staff in particular Reece are a credit to your company. Understood what two old giffs wanted (over 70) and were brilliant at providing what we needed. Will have no hesitation in recommending your company to friends. Nigel Fairhurst”

Helpful Report

“It is always a pleasure to deal with the people at this firm, as has been the case for the past 5 machines that I have purchased from them. While I can use the computers as much as I need to, I am not technically minded enough to know what goes on inside the machine's case! This is where Reece and Connor have helped considerably in advising me what's what and what's best for what I would need it for. They are very polite, very helpful and I have no hesitation at all in recommending Rapidit to anyone who might need a refurbished machine.”

Helpful Report

“This is my third time using this company for a new PC, this time a 2021 model Dell Latitude laptop. The laptop arrived very quickly via a quality courier and was better than described - I was pleasantly surprised at its condition and the quality of the refurb. This is a great way to get a good quality business-grade laptop at an affordable price. I will continue to use this company as my first preference when looking for replacement PCs.”

Helpful Report

“HI YES THE LAPTOP WAS OK BUT THERE WAS NOT ENOUGH INFO ABOUT THE ITEM SIZE OF SCREEN ,WAS THERE A WEB CAM WHAT PLUG SOCKETS WAS WITH THE LAPTOP ETC”

Helpful Report

“The reconditioned laptop came on time and worked perfectly I would recommend buying reconditioned laptops from Rapid IT.”

Helpful Report

“Saw a Lenovo laptop on the web site which I thought would be ideal to replace an old lmachine that had developed a mal-function. Discussed the problem laptop with a Rapid IT technician during which I pursuaded him that he need not pursue a repair but woould rather talk about the new refurb Lenovo. They are clearly not a hard sell operation! The technician confirmed that the model that I was looking at was 'well specced' and good value. A purchase was duly made and the laptp arrived the following day, very well packed, in good order and significantly better in appearance than expected. This is the third time that I have used Rapid IT and have not been disappointed in each case.”

Helpful Report

“I was looking for a great deal on a 'new to me' PC and found it with RapidIT. Reece outlined me the options of available stock and the next day it arrived, well packaged and you could not tell it was refurbished, it was perfect. Very hapy with it.”

Helpful Report

“Laptop arrived next day in excellent condition. Unfortunately the charging block was not working; contacted RapidIT by phone and they agreed to send a replacement. Once received, everything is working well. Thanks for resolving the issue quickly.”

Helpful Report

Rapid IT is rated 4.8 based on 346 reviews