Radiator World Reviews

Name: Radiator World
Address: Radiator World Ltd., Unit 2b Allens Industrial Park, Coulman Road, Thorne
Rating: 4.35

4.4 Rating 192 Reviews

84 %

of reviewers recommend Radiator World

Company Reviews

Metrics

4.4

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Radiator World 5 star review on 24th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods delivered ok and all intact.Just the spares I required.Fitted and working fine. Thanks very much.”

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Posted 1 year ago

Thank you for your review, unfortunately system sends this request automatically once you purchase from our website, please ignore and do not fill the review as you said, before you receive the goods. Thank you for your custom.

Posted 1 year ago

“Speedy service and adequate packaging. Bleed valve was faulty.”

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Posted 1 year ago

“Rad not fitted yet. Will add when I know it works. Looks good.”

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Posted 2 years ago

“ALL GOOD FAM”

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Posted 2 years ago

“Good service, product arrived in good time. Happy enough.”

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Posted 2 years ago

“I concerned when the various parts of my order arrived at different times and not on the day agreed but overall it was all delivered within a few days and was all fine.”

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Posted 2 years ago

“Unfortunately,due to Covid and a new computer system, Reina warehouse could not despatch our radiators and the order had to cancelled. However, we were kept fully informed of the situation by Radiator World throughout the process and our money was returned to us straight away. Customer service was great.”

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Posted 3 years ago

“Good value for money and quick service; easy online transactions. only minor criticism is an email advising of delivery date would have been nice, fortunately we were in to accept delivery.”

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Posted 3 years ago

“Havent yet opened the parcel as leaving it to the plumber but the item arrived fast”

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Posted 3 years ago

Thank you for your custom.

Posted 3 years ago

“I had to exchange / return an item which was sent in error. To the credit of radiator world this exchange was processed very quickly and easily. However one item ( thermostatic radiator heater element ) has no operating instructions . Fitting instructions are included but that is the easy part. It might be a good idea to have items checked to ensure that some basic things are included. Other than that small problem I would recommend radiator world.”

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Posted 3 years ago

Thank you for your custom. if you need further help, we are always here to reply your requests.

Posted 3 years ago

“Radiator is great, delivery was great but zero communication. When we rang to query delivery the woman didn't even know what a consignment note number was and insisted the order number was it. We got there in the end and I'm happy with the radiator and speed of delivery but a bit of in house training wouldn't go amiss.”

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Posted 3 years ago

Thank you for your custom.

Posted 3 years ago

Radiator World is rated 4.4 based on 192 reviews