Radiator World Reviews

Name: Radiator World
Address: Radiator World Ltd., Unit 2b Allens Industrial Park, Coulman Road, Thorne
Rating: 4.35

4.4 Rating 192 Reviews

84 %

of reviewers recommend Radiator World

Company Reviews

Metrics

4.4

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Radiator World 5 star review on 24th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They advertised a product on the website and allowed it to be purchased despite it being discontinued. With no Inital appology via email just saying. "Please note that the FLEXI NEXT GENERATION ELEMENT - 300w WITH RC is now discontinued and we do not have any further stocks available." Happy to take the money from your account tho. The customer service assistant sounded very sarcastic on the phone. Will not be using them again”

Helpful Report

Posted 1 year ago

Hi, Thank you for your email and comment first of all. We didn't know that the item was discontinued until the supplier sent response to us, we have informed you instantly by email but we haven't heard response from you for a while. Online companies have to take the money once you shop online, there is no other way to purchase goods online. We already said sorry on our second email. We are sorry to dissapoint you. Regards

Posted 1 year ago

“Radiator was delivered - packaging in mint condition. Had to wait for our installer's availability - a couple of weeks. When he unpacked it, put the wall mounts on, then hung the radiator he noticed a very big dent/bent on the rear of it. Clearly done in the manufacturing process in the factory. This was immediately reported to Radiator World who have washed their hands of it, not interested in helping me get a replacement at all. Appalling service for the price paid (£270!!). Avoid at all costs and chose another radiator supplier.”

Helpful Report

Posted 2 years ago

Radiator World is rated 4.4 based on 192 reviews