Radiator World Reviews

Name: Radiator World
Address: Radiator World Ltd., Unit 2b Allens Industrial Park, Coulman Road, Thorne
Rating: 4.35

4.4 Rating 192 Reviews

84 %

of reviewers recommend Radiator World

Company Reviews

Metrics

4.4

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Radiator World 5 star review on 24th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a radiator(supposedly in stock) on Sunday, it is now Friday and after the initial confirmation email I have received no communication. Supposed to receive email upon dispatch so not happy. Haven’t replied to my request for a delivery date.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your custom. We have been chasing your radiator since Friday -you let us know- that you didn’t receive, it has been despatched on 16/11 on our records, courier might have lost it, they didn't call us back yet, we will chase again first thing on Monday morning, if they can't find it, we will despatch a new one for speedy delivery.

Posted 3 years ago

“I have not received the product yet!”

Helpful Report

Posted 3 years ago

Thank you for your custom. The item you ordered is out of stock as it is stated on the website, please check your emails, we have already informed you by email after you ordered but haven't received any response from you. Please check your junkmailbox.

Posted 3 years ago

“Sorry but I can only give 1 star when I would give 0. I have NOT had any radiators yet. I ordered them 6 days ago and apart from the initial order confirmation I have received no further emails. So asking for a review is in poor taste.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your email. The delivery takes about 3-5 working days for the items you ordered as it is staed on our website(in the description section of the item page) Please check below link. https://www.radiatorworld.co.uk/vertical-designer-radiators/hanworth-aluminium-designer-radiator.html

Posted 3 years ago

Thank you for your custom. Due to Covid-19, we are having delays on the despatch as the warehouse advise. We have been advised, another 3-4 working days to arrange your delivery. We are sorry for the inconvenience caused. Our system send auto feedback emails, we don't expect you to reply before your receive your goods.

Posted 3 years ago

Radiator World is rated 4.4 based on 192 reviews