Review and raise up to £2.00
I placed an order for a bath, bath panel and bath waste, however, the wrong bath was delivered so I arranged for the items to be uplifted for a refund.
QS Supplies arranged the uplift and all 3 items were picked up by the same driver at the same time.
To date, I have only been refunded for the bath and despite several calls to QS Supplies I have not received the outstanding balance.
I have been told on several occasions that the matter will be investigated and someone will get back to me within 24 hours but I have never received any further callbacks.
When I called to request to speak to the Customer Services Manager, I was advised that he was 'unavailable' and that 'company policy' prevents them from giving out his Name or email address.
Use this company at your peril !!!!