Rebecca
I bought a sink and a set of taps from QS. It was the cheapest price that I could get anywhere but that ended up being for a reason. I would advise purchasing elsewhere but I would emphasise this if you're ordering anything that you need relatively soon. QS don't give you a delivery estimate so it could take one day or onw month, you just have no idea. They do not stock the item in their warehouse so they may not have the item to send even though on the website it shows as 'in stock. Eventually they scheduled my delivery a few weeks after ordering and weeks after all of my bathroom items from other stores arrived. The sink arrived but the taps did not. The delivery driver left them in his van. Customer service then couldn't get hold of the delivery driver and there was then radio silence from them. They eventually rescheduled the second part of the delivery but didn't post the item out until the day it was supposed to be delivered. Again, making everything late. Their customer service is shocking. They can't ever give you information on deliveries even though their delvieries are done in-house. I requested for my delivery to be refunded and there response was that 'it is not in the company policy to ever issue refunds' which is completely ILLEGAL. They said they would review this and get back to me and again... radio silence. I wish I would have paid slightly more and ordered elsewhere.
1 month ago
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Qs Supplies has a 3.2 average rating from 446 reviews

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