Private Finance Ltd Reviews

5.0 Rating 2,027 Reviews
100 %
of reviewers recommend Private Finance Ltd
5.0
Based on 2,027 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Private Finance Ltd Reviews

About Private Finance Ltd:

Established in 1999 Private Finance has successfully negotiated billions of pounds of mortgages. It is an independent mortgage broker whose mission is to exceed your expectations, working on your behalf to procure competitive terms and a suitable solution, quickly and efficiently.

Private Finance is not limited in the range of mortgages it will consider for clients. It is well respected by mainstream institutions and private banks, with which it has a reputation for introducing high quality clients. Its mortgage brokers are qualified professionals who understand and empathise with the needs of discerning individuals. As a client of Private Finance you are assured that your mortgage will be handled on a day to day basis by your dedicated broker and that it will be competitive and well suited to your needs.

Visit Website

Phone:

02073172820

Email:

info@privatefinance.co.uk

Location:

29 Lincolns Inn Fields,
London
London Borough of Camden
WC2A 3EG

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Anonymous
Anonymous  // 01/01/2019
The people at PF are all extremely nice and pleasant individuals and therefore it pains me to say, overall it has been a disappointing experience when remortgaging through Private Finance (original mortgages taken out via Private Finance). As a fee charging broker I expect attention to detail and a service that means I do not have to get involved in the nitty gritty. Firstly, the remortgage amount on our main residential property was miscalculated by PF resulting in a shortfall on remortgaging. This was dealt with by PF increasing the mortgage on a concurrent remortgage of a BTL to release additional funds but in the mean time I had to cover the shortfall £5,500 in additional personal borrowings on the understanding that the BTL remortgage when it went through would release the excess of roughly £5k back to me. I have just come off the phone with the conveyancer for the BTL and it appears PF failed to factor in the lending fees that were to be added to the BTL mortgage which means that only £2,000 is now being released to me. Adding into the mix the fact that the BTL lender initially used a conveyancing firm that delayed matters by at least a month and a half before having to be taken off the account the whole process has been less than satisfactory (this is not PFs fault but I felt the knowledge PF clearly had about the lender and their preferred conveyancers could have been shared with me at the start as it may have impacted my decision). I appreciate that PF as brokers have obtained the deals I requested them to source but as a customer engaging a fee paying broker, my expectation for that fee is attention to detail, taking away administration away from me and sharing of insight and knowledge of lenders that are not in the public domain. Otherwise I might as well simply invest the additional time myself by using market comparators and/or fee free brokers. At no point has anyone from PF apologised for the error(s) or seen fit to evaluate whether the quality of service provided is reflective of the total fee that PF will have charged me for the two deals.
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Posted 6 years ago
My financial circumstances are very straight forward. I don't believe a massive shortfall between what I was told I could expect to receive and what I actually got is acceptable. I also do not find it acceptable to advise me that the mortgage has a massive shortfall and for the broker to become uncontactable. Why should I have to phone your office to chase him down?
Helpful Report
Posted 7 years ago
Private Finance Ltd is rated 5.0 based on 2,027 reviews