Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,979 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daughter loves her elephant socks, sent to remind her never to forget her great achievements. They arrived at exactly the right time. All’s perfect 👍🏼. Thank you very much.”

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Posted 1 year ago

“Was looking for something completely different for a small gift and the selection from you was brilliant. The recipient loved all the unusual flavours of the yummy chocolate. And bonus for me,is that you deli to Wales.”

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Posted 1 year ago

“Just excellent from website to choice and delivery; all spot on!”

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Posted 1 year ago

“This is my second order from Postboxed. I have a lot of friends that live in Europe and it's such a good idea to post them gifts without them knowing or missing the delivery! The link to the tracking service wasn't working properly, however when I got in touch with Postboxed they were able to see that my gift was delivered and got back to me straight away! My friend was over the moon with the gift and I will definitely use them again for future birthdays.”

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Posted 1 year ago

“Certainly won't be using you again, not very impressed at all, placed order on 19th May, nothing seems to have happened for 19 days, no info or communication, item not dispatched until 7th June, it's still not arrived & my friend's birthday is on 12th June so I'm not at all pleased !”

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Posted 1 year ago

“First time using Postboxed. Thank you gift for a member of staff. Excellent selection of gifts to choose from, easy to order and happy staff member. I will definitely use Postboxed again”

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Posted 1 year ago

“There was a mix up with the order, however, Liza sorted it out quickly and the correct gift resent. Really happy with the prompt customer service.”

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Posted 1 year ago

“Quick efficient delivery and size item as expected. The only reason I have given this a 4, rather than a five as it was unclear exactly what would be written on the box. I was under the impression it would just say “you are awesome”, but it also said “will you be mine” which was not really relevant as a gift to my daughter. Maybe I missed something and I did and you had the option to change this then it would have been a 5.”

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Posted 1 year ago

“What a treat. My sister adored her birthday box, amazing packaging and lovely items. Will definitely be using again in the future. Thank you.”

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Posted 1 year ago

“Great service item very good value and delivered on time”

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Posted 1 year ago

“Ideal for sending a gift to someone who lives a distance away as there is a good choice of available options.”

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Posted 1 year ago

“Used 24/7 facility.. very smooth and easy to use .. could do with some of the big box compartments being lower down so not lifting a big parcel above my head .. otherwise very easy to use 👍”

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Posted 1 year ago

“The recipient loved the items thank you , slight issue with delivery but this was down to the courier not leaving a card for family collect but got there in the end”

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Posted 1 year ago

“Beautifully presented and delivered gift for a friend. Very pleased.”

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Posted 1 year ago

“The parcel arrived but the message I had written was not included so the child had no idea who it was from.”

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Posted 1 year ago

“The parcel was sent to me not to the person I was sending it but to. When I placed the order I checked that the receivers address was in the right place.”

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Posted 1 year ago

“After a slight hiccup with the first order, not Postboxed fault at all, I can not praise the standard of customer service enough. Thank you.”

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Posted 1 year ago

“Unfortunately my order has not arrived yet”

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Posted 1 year ago

“They delivered the items I had ordered in a timely fashion to the correct address. Exactly what I had paid for.”

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Posted 1 year ago

“Recipient said they were the best chocolates she had seen”

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Posted 1 year ago

Postboxed is rated 4.6 based on 2,979 reviews