Postboxed Reviews

Name: Postboxed
Address: 49 Randolph avenue, 49 Randolph avenue, London Borough of Brent
Rating: 4.62

4.6 Rating 2,952 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 2,952 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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Postboxed 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. Delivered on date required Thanks”

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Posted 2 months ago

“Excellent product and sevice”

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Posted 2 months ago

“Awesome products with great service.”

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Posted 2 months ago

“My friend was delighted with the gift and lovely packaging”

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Posted 2 months ago

“Excellent chocolate, easy to use Webb site and efficient responses and delivery of goods.”

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Posted 2 months ago

“Until now my order gift was'nt delivered to my boyfriend in germany, I ordered it last december 2023.whaen I tracked it they said it was undelivered because of some mistakes in recipient address, and your company said once returned you will delivered it again, it takes long and i don'think you take acrion about it, even contacting to the courrier i think you never try it”

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Posted 3 months ago

“Great idea but box was too big to fit in letterbox”

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Posted 3 months ago

“Terribly disappointed as not all my gifts arrived. A waste of my time and money.”

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Posted 3 months ago

Hi Jane, I am sorry not all of your gifts arrived - we haven't been contacted by you other than to change an address so this is the first we have heard about any issue! I can see that you placed multiple orders, if can let me know what was missing in which order then we can refund you or send replacements. Best wishes, Liza

Posted 3 months ago

“The recipients were delighted with their gifts. Unfortunately the delivery was slow and arrived after Christmas. Sending to Italy was incredibly expensive & the very slow delivery added to the disappointment.”

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Posted 3 months ago

“Lovely product. Fast delivery. Great service.”

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Posted 3 months ago

“Very efficient service, from ordering to delivery.”

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Posted 3 months ago

“Always a pleasure to place an order with you! Beautiful packaged too.”

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Posted 3 months ago

“Didn't receive my order and no explanation or refund given”

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Posted 3 months ago

“No complaints at all regarding my order. Very pleased with all aspectsx”

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Posted 3 months ago

“Really loved the match box kits! They were exactly as hoped for and my girlfriend loved them. My only niggle is how I ordered it to be delivered for a specific date, a week or so in advance. Unfortunately it was delivered just a couple of days after being ordered.”

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Posted 3 months ago

“Easy to use from the other side of the world. Arrived on time and receiver very happy. Thank you so much.”

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Posted 3 months ago

“Good, efficient service, fast delivery and an absolute thrill to get in the post”

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Posted 3 months ago

“Gift recipient loved the quality of the products Very satisfied”

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Posted 3 months ago

“I bought some of these Matchbox gifts at Christmas and was delighted with them. Something lovely and different was given as little gifts and were positively received. Furthermore, I kept some containing little Christmas books to go on my tree. They arrived beautifully packaged and some were even sent directly to the receivers. Highly recommendable.”

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Posted 3 months ago

“High quality products and I was especially impressed with the beautiful wrapping and presentation, which made the gift look particularly special!”

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Posted 3 months ago

Postboxed is rated 4.6 based on 2,952 reviews